“…According to this model, the social innovation process occurs in phases: (1-2) the need for change is perceived by a group of people, maybe as an uneasiness that becomes manifest in the course of events that trigger agency (3-4), leading to reconfiguring social practices (5), eventually routinizing into reconfigured practices, which in turn result in new activities, outputs, outcomes, impacts, learning, and multiplier effects, albeit not always and at different scales (6-9) ( Figure 1). According to this model, the social innovation process occurs in phases: (1-2) the need for change is perceived by a group of people, maybe as an uneasiness that becomes manifest in the course of events that trigger agency (3-4), leading to reconfiguring social practices (5), eventually routinizing into reconfigured practices, which in turn result in new activities, outputs, outcomes, impacts, learning, and multiplier effects, albeit not always and at different scales (6)(7)(8)(9) (Figure 1).…”