2011
DOI: 10.1016/j.tourman.2010.03.015
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Google Analytics for measuring website performance

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Cited by 171 publications
(116 citation statements)
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“…They are "traditional" measurements, which give some general view of the website's efficiency [Palmer 2002]. Values of accepted indices were obtained by means of Google Analytics application, one of the most popular tools to analyse the statistics of Internet services [Plaza 2011].…”
Section: Methodsmentioning
confidence: 99%
“…They are "traditional" measurements, which give some general view of the website's efficiency [Palmer 2002]. Values of accepted indices were obtained by means of Google Analytics application, one of the most popular tools to analyse the statistics of Internet services [Plaza 2011].…”
Section: Methodsmentioning
confidence: 99%
“…Usually used in business operations, web analytics can also be used in analyzing website performance and usability [7]. Websites with good overall performance usually attains "preferential attachment" of its users [8].…”
Section: B Web Analytics and Web Metricsmentioning
confidence: 99%
“…Google Analytics is free and therefore is convenient for testing. Additionally it is easy to be included in a website and results can be obtained very quickly (Google, 2016;Plaza, 2011).…”
Section: Related Workmentioning
confidence: 99%