2015
DOI: 10.1177/0266382115601755
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Good knowledge drives good business

Abstract: This article sets out to illustrate why good knowledge and information management matters to a new business. A business is the sum total of its intellectual capital/property ('knowledge assets'). Drawing on examples from hospitality, renewable energy storage and third sectors, it will demonstrate the value of checklists, a technical backbone, the right cultural environment and feedback loops in identifying, nurturing and exploiting knowledge assets.

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“…These capabilities, enabled by social media technology, are making its adoption more attractive to businesses. It has been argued in previous work that the modern business environment is influenced and defined by three main drivers: knowledge, collaboration, and globalization (Boswijk, ; Corney, ; Ndiege, Herselman, & Flowerday, ). These three key drivers are fundamentally enabled and enhanced by social media technology.…”
Section: Literaturementioning
confidence: 99%
See 1 more Smart Citation
“…These capabilities, enabled by social media technology, are making its adoption more attractive to businesses. It has been argued in previous work that the modern business environment is influenced and defined by three main drivers: knowledge, collaboration, and globalization (Boswijk, ; Corney, ; Ndiege, Herselman, & Flowerday, ). These three key drivers are fundamentally enabled and enhanced by social media technology.…”
Section: Literaturementioning
confidence: 99%
“…Consequently, it is imperative that businesses that are keen to exploit such technologies remain attentive and willing to adapt in response to such changes. There is documented evidence suggesting that the failure of many businesses may be attributed to their inability to learn and adapt to changes in the business environment (Chattopadhyay & Bhawsar, ; Corney, ; Giotopoulos, Kontolaimou, Korra, & Tsakanikas, ).…”
Section: Literaturementioning
confidence: 99%