Going Boldly Beyond the Reference Desk: Practical Advice and Learning Plans for New Reference Librarians Performing Liaison Work

Stoddart, Rick A; Bryant, Thedis; Baker, Amia; Lee, Adrienne; Spencer, Brett

doi:10.1016/j.acalib.2006.03.009

Cited by 19 publications

(16 citation statements)

References 13 publications

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“…They also write from the viewpoint that their online resources are a subset of the library's collection (Kinnie, 2006;Koohang, 2004;Lebowitz, 1997 ware integration and changes in technology are also influencing the way liaison librarians approach their work. For example, e-mail and other digital technologies seem to be the increasingly preferred methods of contact and collaboration between faculty and liaisons (Stoddart, Bryant, Baker, Lee, & Spencer, 2006;Tennant et al, 2006). The Capella liaison program embodies many of the most recent trends inside library literature, such as course management software integration.…”

Section: Selected Literature Reviewmentioning

confidence: 97%

The Virtual Library Liaison: A Case Study at an Online University

Veal

Bennett

2009

Journal of Library Administration

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Capella University, an online university, started its library liaison program in 2007. The goals of the program were to increase the use of library resources and services and promote integration of information literacy competencies into coursework. A review of the literature of liaison programs shows a focus on liaison activities in traditional colleges and universities. While some activities are adaptable to the online environment, this setting provides unique opportunities for enhancing the impact of the liaison relationship. This article will describe key initiatives in three areas: the online course room, reference transactions, and collaboration with both academic and nonacademic departments. Strategies, activities, and tools used to implement the initiatives will be discussed.

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Section: Selected Literature Reviewmentioning

confidence: 97%

The Virtual Library Liaison: A Case Study at an Online University

Veal

Bennett

2009

Journal of Library Administration

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“…A number of articles (Livingston 2003;Stoddart et al 2006) emphasize that communication skills are among the most important assets of library liaisons, but do not actually attempt to systematically evaluate their liaisons' communication effectiveness. In one example from a number of years back, the authors state that "a good library liaison fosters better communication between the library and the academic units" and that this communication can "facilitate the development of a strong library collection," but the article does not really assess whether the liaisons really have the skills to do this work effectively or define a measure for a "strong library collection" (Ryans et al 1995, 17, 14).…”

Section: Literature Reviewmentioning

confidence: 98%

Data-Driven Decisions for Library Liaisons: Exploring Strategies for Effectively Managing Diminishing Monograph Collections

Jensen

2012

Collection Management

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Many academic libraries have liaison programs as a means of building relevant and useful library collections and to promote library resources to campus users. Librarians have long served as liaisons without the benefit of much data to guide decisions. In this age of library budget cuts, librarians need to make every dollar count. What collection and use data help liaisons build a quality monograph collection that better meets the needs of library users?This article offers some ideas for providing the data needed by liaisons for more informed decision making and collection management and, ultimately, for ensuring that library materials purchased are needed and used.

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“…She also was assigned greater responsibility in collection development than most of the other EWU reference and instruction librarians. This shift in emphasis set the expectation to try new ideas, such as moving "beyond the reference desk" to meet library staff and others (Stoddart, Bryant, Baker, Lee, & Spencer, 2006). She discovered allies for particular types of change, and she learned longstanding concerns about the Curriculum Center.…”

Section: Resource (Re)allocationmentioning

confidence: 99%

Transforming a Curriculum Center for the 21st Century at Eastern Washington University Libraries

Miller

Meyer²

2017

Educ. Lib.

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Abstract:Teacher education is a vital component of Eastern Washington University's (EWU) mission and history. In 2006, after several years of decline in collections and usage of its curriculum center, EWU Libraries made a commitment to transform it into a center for twenty-first century educators. The center has changed greatly in a short time with five conditions facilitating the center's rapid transformation from an outdated, infrequently used corner of the library to a vibrant and busy hub. These conditions for change include: a librarian who acts as catalyst; a visioning process; essential structures upon which to build; the ability to reallocate resources, and the underlying element in this transformation: organizational leadership. Next steps in the transformation will include systematic assessment of resources and services, increased access to instructional technologies, and development of collaboration spaces.

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Going Boldly Beyond the Reference Desk: Practical Advice and Learning Plans for New Reference Librarians Performing Liaison Work

Cited by 19 publications

References 13 publications

The Virtual Library Liaison: A Case Study at an Online University

The Virtual Library Liaison: A Case Study at an Online University

Data-Driven Decisions for Library Liaisons: Exploring Strategies for Effectively Managing Diminishing Monograph Collections

Transforming a Curriculum Center for the 21st Century at Eastern Washington University Libraries

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