Globally distributed talent communities: A typology of innovation problems and talent characteristics

Abstract

As the world moves toward the "New Normal" with borderless innovation and remote work, Multinational Enterprises (MNEs) are increasingly involved in tapping talent that is external to organizational boundaries. This study distills learnings from the use of globally distributed external talent that has been facilitated by innovation intermediaries, a development that holds significant managerial implications for the post-COVID industrial era. Moving beyond the conventional and recognized need for global talent management practices, we provide a perspective on talent management outside organizational boundaries, a topic that that has received limited attention so far. Through the lenses of open innovation and talent management, we define a typology of innovation problems on the basis of latent talent needs. We take a step further, and for each problem type, we identify the competencies that are relevant, the reward mechanisms of the intermediaries, and the extent of collaboration required with internal talent. This typology provides a basis for researchers in the talent management community to study talent acquisition and management strategies of MNEs across various contexts and various innovation needs.

É Impossível Inovar Sozinho: Reflexões À Luz Da Teoria De Inovação Aberta E a Gestão Do Conhecimento Das Multinacionais

“…Perante os desafios do "novo normal" trazido pelo cenário pós-pandemia, como a inovação sem fronteiras e trabalho remoto, as MNEs se apresentam cada vez mais envolvidas na captação de talentos (Sarkar;Kedas, 2022). Nesse sentido, a busca de talentos foi percebida como movimento de busca interna e externa e uma ferramenta tem se destacado nesse processo: o crowdsourcing.…”

“…Por outro lado, ao buscar inovações, as MNEs estão agora cada vez mais explorando comunidades de talentos distribuídas globalmente, mediante o uso de talentos externos. A ideia central da OI é que as empresas não devem reduzir suas capacidades e talentos de inovação ao contexto interno, mas também buscar ativamente talentos externos para permitir fluxos de valor que agreguem melhores resultados de inovação (Sarkar;Kedas, 2022). Assim, a implantação de plataformas colaborativas consiste em uma condição necessária para aprimorar as práticas de compartilhamento e exploração do conhecimento transfronteiriço (Schneckenberg, 2015).…”

Global talent management in the “new normal”—Editors' special issue introduction

“…Sarkar and Kedas (2023) explore the issue of talent management outside organizational boundaries. Through the lenses of open innovation and talent management, the authors define a typology of innovation problems, and for each problem, they identify relevant competencies, the reward mechanisms of the intermediaries, and the extent of collaboration required with internal talent.…”

“…highlight the role of the senior leadership team in facilitating the use of enterprise social network applications. The authors develop a conceptual model and, using data collected from 347 respondents from 12 MNEs, find that enterprise social networks can effectively exchange knowledge across borders in the post-COVID era Sarkar and Kedas (2023). explore the issue of talent management outside organizational boundaries.…”