Global and specific attitudes toward the police: Disentangling the relationship

Brandl, Steven G.; Frank, James; Worden, Robert E.; Bynum, Timothy S.

doi:10.1080/07418829400092161

Cited by 287 publications

(299 citation statements)

References 17 publications

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“…However, while studies on police-youth contact suggest that contact with police may cause negative attitudes, Brandl et al (1994) propose negative interactions with police may be the outcome of negative attitudes to police, or at least, that a reciprocal relationship exists between attitudes and contact. Negative attitudes to police may thus be formed long before youth come into contact with police.…”

Section: Introductionmentioning

confidence: 99%

Keeping it in the family: Parental influences on young people’s attitudes to police

Sargeant

Bond

2013

Journal of Sociology

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Prior research finds young people are less satisfied with police than their older counterparts. Despite this, our understanding of youth attitudes to police is limited, as most research has focused on adult attitudes to police. This study adds to our understanding by examining the influence of parent-child dynamics on youth attitudes to police. We predict that youth attitudes to police will be influenced by their parents' attitudes. A survey of 540 school students in South East Queensland reveals perceived parental attitudes to police are associated with youth attitudes to police. However, this effect is partially mediated by maternal, but not paternal attachment. These findings suggest youth attitudes to police are not simply influenced by contact with police and delinquency, but that familial context is important. Consequently, our theoretical understanding of youth attitudes to police must move beyond a focus upon police contact and delinquency.

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Section: Introductionmentioning

confidence: 99%

Keeping it in the family: Parental influences on young people’s attitudes to police

Sargeant

Bond

2013

Journal of Sociology

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“…In general, the positive attitudes of viewers may translate into other interesting facets, such as greater compliance with police commands and reports of higher satisfaction and better experiences after police-citizen interactions. Indeed, there is some evidence that people interpret their own experiences with the police in light of their general views (Brandl, Frank, Worden, & Bynum, 1994), suggesting that exposure to crime dramas might affect not just attitudes but also behavior.…”

Section: Survey Resultsmentioning

confidence: 99%

The Role of Entertainment Media in Perceptions of Police Use of Force

Donovan

Klahm

2015

Criminal Justice and Behavior

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Scholars have long noted the importance of the media in shaping citizens' attitudes about crime and justice. Most studies have focused on the impact of news and particularly local TV news, yet Americans spend far more time watching entertainment media. We examine the portrayal of police misconduct in crime dramas, and how exposure to these portrayals affects perceptions of the police. We find that viewers of crime dramas are more likely to believe the police are successful at lowering crime, use force only when necessary, and that misconduct does not typically lead to false confessions. In contrast, perceptions regarding the frequency of force are unaffected. Our results add to a growing literature demonstrating the importance of entertainment media for attitudes toward crime and the criminal justice system. Keywords: public opinion; media; crime dramas; police; use of force H ow do people form their attitudes about police use of force and misconduct? Although both police departments and academics recognize the importance of trust in and cooperation with the police (Tyler & Huo, 2002), little is known about where and how citizens form these impressions. Previous research suggests that much of society learns about crime and criminal justice processes not by personal experience, but rather via media exposure that shapes perceptions of crime and justice issues (Surette, 2007). For instance, media exposure has been cited as a more influential factor in shaping Americans' fear of crime than direct experience (Chiricos, Padgett, & Gertz, 2000). This should not be surprising given that Americans age 15 and older watch an average of 2.8 hr of TV per day (Bureau of Labor Statistics, 2014). Thus, it is likely that the media also play an important role in forming attitudes about the police specifically.Studies examining the role of media in perceptions of the police in the United States have typically focused on exposure to the news. For example, citizens who report having heard or read about incidents of police misconduct on TV or in newspapers also believe that police misconduct is more prevalent than those who report less news media exposure (Weitzer & Tuch, 2004). Other studies focusing specifically on local TV news have found that citizens, especially minorities, hold more negative attitudes toward the police in the wake of highly publicized incidents of police misconduct (e.g., Weitzer, 2002; although see Chermak, McGarrell, & Gruenewald, 2006). However, local TV news audiences have been steadily shrinking, particularly among younger viewers (Potter, Matsa, & Mitchell, 2013). There is also some evidence that local TV news programs spend less time on crime stories than they did in the past (Jurkowitz et al., 2013). In any case, it is clear that the average citizen spends much more time watching entertainment programs: In 2012, Pew People & the Press reported that Americans spend an estimated 52 min, on average, watching TV news. In other words, Americans spend more than twice as much time-more than 2 hr a day-watch...

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“…Polisin hizmet sunumu insanların polisle muhatap olma şekillerine göre farklılık göstermektedir (Brandl vd., 1994, Reisig ve Chandek 2001, Schafer vd.,2003. Bunun yanında, kişilerin ideolojileri, ön yargıları ve mensubu oldukları azınlık gruplar gibi faktörler de polisin hizmet sunumundaki algının araştırılmasında engeller olarak karşımıza çıkabilmektedir.…”

Section: Polis Teşkilatlarındaki Hizmet Sunumuna İlişkin çAlışmalarunclassified

Poli̇si̇n Sunduğu Hi̇zmetleri̇n Vatandaştaki̇ Algisinin Ölçülmesi̇

Sever¹

2015

EJOVOC : Electronic Journal of Vocational Colleges

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ÖZETŞiddetli rekabet altında olan organizasyonlar, değişen ve gelişen koşullar karşısında varlıklarını sürdürebilmek için hem üretim süreçlerinde hem de satış sonrası faaliyetlerinde değişime yönelmektedir. Hizmet sektörü bu değişim süreci içerisinde gelişme ve büyüme eğilimdedir. Bu çalışma ile, güvenlik hizmetlerindeki algılanan hizmet kalitesi ve müşteri memnuniyetini derinlemesine anlamada yararlı olacağı düşünülerek, polis hizmetlerinin kalitesine ilişkin müşteri algılarının, müşteri memnuniyeti üzerindeki etkisi incelenmeye çalışılmıştır.Anahtar Kelimeler: Polise karşı tutumlar, vatandaş memnuniyeti, polis performansı. THE MEASUREMENT OF CITIZEN PERCEPTIONS OF POLICE SERVICES ABSTRACTOrganizations, operating under severe competetion, search for new practices both production process and after-sales services to adapt to spinning and evolving conditions. These changes also affect the service industry, which experiences a developing and increasing trend. In this study, in order to understand thoroughly the relation between perceived service quality in security services and customer satisfaction; the effects of service quality perceptions of sercurity services on customer satisfaction are examined.

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Global and specific attitudes toward the police: Disentangling the relationship

Cited by 287 publications

References 17 publications

Keeping it in the family: Parental influences on young people’s attitudes to police

Keeping it in the family: Parental influences on young people’s attitudes to police

The Role of Entertainment Media in Perceptions of Police Use of Force

Poli̇si̇n Sunduğu Hi̇zmetleri̇n Vatandaştaki̇ Algisinin Ölçülmesi̇

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