“…Recent work in CSCW, HCI, and related areas has highlighted the importance of technology non-use [6,81,95]. Individual studies have taken a variety of approaches, including comparing users and non-users [1,8,36,44,78,85,88], examining the motivations for avoiding or resisting a given technology [2,5,69], arguing for the benefits of approaches that transcend a strict binary between use and non-use [2,6,10,44,50], and exploring the broader social, technical, and cultural milieux in which these practices unfold [15,43,66,82,83,96,98].…”