“…This is consistent with past reports that have highlighted the high referral numbers for Level 2 or 3 OS, including the Getting It Right First Time report for OMFS. 8 The findings of this study indicate a need to review the referral guidelines and referral categories, as well as how these are used by referrers to ensure there is clarity over which referral form and referral category should be selected. The number of referrals rejected at clinical triage was high at 12.3% and creates additional work and patient care delays.…”
Highlights the need for further studies both of a quantitative and qualitative nature to better understand referrer behaviours and how these impact on future service design and workforce training.
“…This is consistent with past reports that have highlighted the high referral numbers for Level 2 or 3 OS, including the Getting It Right First Time report for OMFS. 8 The findings of this study indicate a need to review the referral guidelines and referral categories, as well as how these are used by referrers to ensure there is clarity over which referral form and referral category should be selected. The number of referrals rejected at clinical triage was high at 12.3% and creates additional work and patient care delays.…”
Highlights the need for further studies both of a quantitative and qualitative nature to better understand referrer behaviours and how these impact on future service design and workforce training.
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