2004
DOI: 10.1108/00907320410553704
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Getting down to business: library staff training

Abstract: Develops a model for a library staff training program for business reference. The program identifies core business reference competencies for library staff and uses performance measure standards to meet Reference and User Services Association guidelines. Provides a training program that offers insight into the information‐seeking habits of business students, general knowledge of the business discipline and assistance in identifying appropriate library resources. Covers all aspects of establishing a training pr… Show more

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Cited by 4 publications
(1 citation statement)
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“…This problem – together with the application of future programmes – will be addressed by senior librarians collaborating with the University's Centre for Higher Education Research, Teaching and Learning (CHERTL) whose staff will provide input on professional course‐design and pedagogical issues in the development of an accredited programme for structured continuing professional development courses. Consideration will be given to developing subject‐specific training programmes such as that outlined by Tucker for librarians staffing an academic business library (Tucker, 2004). The problem of the lack of ICT‐skills will be addressed by sending staff to courses, offered by the parent institution.…”
Section: Discussionmentioning
confidence: 99%
“…This problem – together with the application of future programmes – will be addressed by senior librarians collaborating with the University's Centre for Higher Education Research, Teaching and Learning (CHERTL) whose staff will provide input on professional course‐design and pedagogical issues in the development of an accredited programme for structured continuing professional development courses. Consideration will be given to developing subject‐specific training programmes such as that outlined by Tucker for librarians staffing an academic business library (Tucker, 2004). The problem of the lack of ICT‐skills will be addressed by sending staff to courses, offered by the parent institution.…”
Section: Discussionmentioning
confidence: 99%