Getting access to what goes on in people's heads?

Nielsen, Janni; Clemmensen, Torkil; Yssing, Carsten

doi:10.1145/572021.572033

Cited by 26 publications

(24 citation statements)

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“…(Wilson 1994, p. 251). Similar insights come from the field of informatics, where Nielsen et al (2002) suggest that it is a common understanding within the HCI community that one stand-alone method is insufficient for usability testing, although they also note that thinking aloud might be an exception to that rule.…”

Section: Combination Of Methodsmentioning

confidence: 74%

“…Taking up the critique of researchers such as Nielsen et al (2002), this paper attempted to present these steps with greater attention to detail. Hence, specifying the elements and recurring loops of the process as well as the coding sheets and clusters seeks to underline the necessity for greater detail in the descriptions, so as to move beyond the broad steps defined in earlier works.…”

Section: Resultsmentioning

confidence: 99%

“…The source of the output being the information currently available in the short-term memory (Nielsen et al 2002). Having its roots in psychological research, the think-aloud method has been frequently applied to mirror cognitive processes and to understand problem-solving strategies.…”

Section: The Think-aloud Methods Revisitedmentioning

confidence: 99%

“…Yet, even though this possibility is in itself worth noting and the variety of findings obtained through one method is immense, the array of research interests and different backgrounds also leads to a host of different procedures. Moreover, as has been stressed by Nielsen et al (2002) in their review of applications of the method, as one of the basic usability testing techniques the HCI community draws on, many studies lack an in-depth description of both design and data analysis. For a consistent and more comparable application, Nielsen et al strongly promote precise and detailed descriptions of the method's design, procedure and framework for analysis.…”

mentioning

confidence: 99%

See 3 more Smart Citations

Examining the ‘point of frustration’. The think-aloud method applied to online search tasks

Hoppmann

2007

Qual Quant

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Section: Combination Of Methodsmentioning

confidence: 74%

Section: Resultsmentioning

confidence: 99%

Section: The Think-aloud Methods Revisitedmentioning

confidence: 99%

mentioning

confidence: 99%

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Examining the ‘point of frustration’. The think-aloud method applied to online search tasks

Hoppmann

2007

Qual Quant

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“…Overcome the exaggerated behaviour disruption and withdrawal expected from people with autism due to the camera by desensitising through practice, through the use of inconspicuous camera and photographer; and to communicate the process including agreedupon breaks in shooting in order to allay fears. Thinking aloud is a technique in which the user speaks aloud to process their thoughts/feelings experienced during activities [53]. Because the user needs high verbal skills, this technique may be better suited to users with Asperger's syndrome than those with autism.…”

Section: Technique-specific Guidelinesmentioning

confidence: 99%

Towards co-design with users who have autism spectrum disorders

Francis

Balbo

Firth

2009

Univ Access Inf Soc

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People with cognitive disorders, such as autism or Asperger's syndrome, face many barriers when being involved in the co-design of information and communications technologies (ICT). Cognitive disorders may require that co-design techniques be modified to fit with individual abilities. Up until recently, with technology design, purpose and use being in the hands of 'experts' there was little opportunity for customisation. However, ICT bring together various threads that make open many new possibilities. Not only are technologies cheaper, more powerful and more available than ever, but now parents, support agencies and people with autism spectrum disorders expect information technologies to be part of their worlds, and they have the capacity to participate in co-design for customisation. However, co-design techniques have not evolved to the extent that they capture this potential democratisation of the ICT. This paper reports on an investigation of the potential to develop a set of guidelines for co-design techniques to enable people with autism spectrum disorders to participate in ICT design.

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Using a six‐step co‐design model to develop and test a peer‐led web‐based resource (PLWR) to support informal carers of cancer patients

et al. 2019

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Objective To co‐design and test the acceptability of a peer‐led web‐based resource (PLWR) for cancer carers to provide practical and emotional advice on common issues. Methods A six‐step co‐design model informed PLWR development. Content was developed through three cancer carer workshops and monthly meetings with an expert advisory team (n = 12). User‐testing was conducted via web‐based survey and telephone interview. Descriptive statistics and thematic analysis were utilised. Google analytics explored site visits, commonly used components, and time spent using the PLWR. Results The PLWR was developed to deliver cancer carer information tailored to each stage of the illness trajectory regardless of cancer type, in the form of videoed personal experiences. From November to May 2018, there were 2789 unique visits to the PLWR with 743 returners. The majority of time was spent on the full unclipped peer stories (414 views), and diagnosis‐specific information (159 views), with less time spent on bereavement, cancer treatment, or self‐care (120 views each). Fifty‐five individuals completed the resource evaluation, with 10 participating in telephone interviews. Fifty‐four carers rated the resource as excellent, useful, and easy to use. The web‐based videos were regarded as convenient as and less burdensome than written information. The resource provided relevant information, potentially reducing isolation and uncertainty. Conclusion The content and design of the PLWR appear acceptable to cancer carers. The co‐design model is an effective way to develop appropriate information for service users and could be utilised as a framework for development of other interventions in a variety of disease groups.

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Getting access to what goes on in people's heads?

Cited by 26 publications

References 0 publications

Examining the ‘point of frustration’. The think-aloud method applied to online search tasks

Examining the ‘point of frustration’. The think-aloud method applied to online search tasks

Towards co-design with users who have autism spectrum disorders

Using a six‐step co‐design model to develop and test a peer‐led web‐based resource (PLWR) to support informal carers of cancer patients

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