Geographic Information Systems:  Tools for Displaying In-Library Use Data

Mandel, Lauren H.

doi:10.6017/ital.v29i1.3158

Cited by 35 publications

(14 citation statements)

References 5 publications

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“…Their methodology is designed to help researchers understand users' activities within a library setting to better serve them. Godfrey and Stoddart (2016) Another study known to the researchers but not found in the review is a paper that combined the methods described by Mandel (2010a) and Given and Archibald (2015). Mandel (2016) used Given and Archibald's VTS method to collect observational data about where patrons were sitting in an academic library during a study week, then employed Mandel's earlier proposed method for mapping in-library use to visualize the results.…”

Section: Managing Facilities and Collections (Data From Inside Librarmentioning

confidence: 99%

A new decade of uses for geographic information systems (GIS) as a tool to research, measure and analyze library services

Mandel

Bishop

Orehek

2020

LHT

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PurposeThe purpose of this paper is to explore library research that uses geographic information systems (GIS) as a tool to evaluate library services and resources to ascertain current trends and establish future directions for this growing research area.Design/methodology/approachThe study searched full text for geographic information systems in two databases: Library and Information Science Source (LISS) and Library, Information Science and Technology Abstracts (LISTA), replicating the method used in a prior literature review. The titles and abstracts of the search results were analyzed to gather only the research that used GIS as a tool to measure and analyze library services.FindingsThis study found growth in the last decade for library research using GIS. There remain two ways the tool is primarily used: to analyze service areas and to manage facilities and collections.Practical implicationsThe findings are relevant for library and information science researchers and practitioners because they summarize a specific area of research that has grown and changed and that still has potential to be used more widely. Using GIS in practice and research could benefit all library users and nonusers because spatial analysis facilitates more precise and informed delivery of services and resources.Originality/valueThe paper provides future directions for use of GIS in library research and attempts to define subdivisions within this research area to clarify the area for researchers and practitioners.

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Section: Managing Facilities and Collections (Data From Inside Librarmentioning

confidence: 99%

A new decade of uses for geographic information systems (GIS) as a tool to research, measure and analyze library services

Mandel

Bishop

Orehek

2020

LHT

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“…They found that there were differences in seating choice patterns and use of the library based on age and sex. Seat pattern occupancy may be displayed with heat maps, recently used by Drexel University (Khoo et al, 2016) or geographical information systems, used by the University of Rhode Island (Mandel, 2010).…”

Section: Introductionmentioning

confidence: 99%

User feedback as a management tool in academic libraries: a review

Porat

2016

PMM

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Purpose -The purpose of this paper is to provide a selective review of current research and practice on user feedback in academic libraries. By dividing user feedback studies into four categories: Library as Place, Navigation, Satisfaction, and User Experience, it aims to provide a framework for academic libraries embarking on a process of systematic user feedback. Design/methodology/approach -By reviewing the literature on user feedback activities undertaken by several academic libraries, this paper offers insights into how users experience library services, collections, and space. Findings -User feedback activities, particularly concerning noise and seating, are widespread in academic libraries.Practical implications -The studies reviewed in this paper may be replicated by other libraries and used as a tool for managerial decision making. Originality/value -The review is valuable for its analysis of the recent contributions to user feedback practice, as well as its description of the different methodologies employed and changes implemented.

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“…Geographic Information Systems (GIS) are tools to analyze spatial data. GIS is often used to study public libraries, from looking at patterns of library circulation (Ottensman, 1996), patron adoption of library space (Mandel, ), and library siting (Koontz, 1996; Bishop, ). The library's location can make a difference in who has access to it and who does not.…”

Section: Introductionmentioning

confidence: 99%

The influence of community demographics on new public library facilities

Adkins

Haggerty

2014

Proc of Assoc for Info

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The location of a public library is critical to information access. Previous research suggests that public libraries closures disproportionately affect poor and ethnic communities, thus limiting their access to information. Using GIS technology, library location, and county-level Census data, we examine where libraries open facilities, in order to determine whether libraries make equitable opening decisions. Our results suggest that public library outlet openings also occur in locations that are accessible to poor and ethnic communities. After isolating rural libraries, however, we find that new library outlets tend to go in less diverse areas. This suggests that access to resources is limited, and deliberate choices may be made about who ultimately benefits from tax-funded services.

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Geographic Information Systems: Tools for Displaying In-Library Use Data

Abstract: GeOGRAPHic iNFORMAtiON sYsteMs: tOOls FOR DisPlAYiNG iN-liBRARY use DAtA | MANDel 47

Cited by 35 publications

References 5 publications

A new decade of uses for geographic information systems (GIS) as a tool to research, measure and analyze library services

A new decade of uses for geographic information systems (GIS) as a tool to research, measure and analyze library services

User feedback as a management tool in academic libraries: a review

The influence of community demographics on new public library facilities

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