“…Acting as an information repository (Kazmer et al, 2014), the value of forums in providing informational support has also been emphasised (Frank, 2012;Kenen et al, 2007;Novas & Rose, 2000). As pragmatic spaces for seeking help (Hargreaves et al, 2018), forums facilitate the sharing of resources and strategies around a variety of issues (Locock & Brown, 2010;Radin, 2006), including personalised advice and guidance (Hargreaves et al, 2018;Smedley & Coulson, 2019). Crucial here is the sharing of experiential knowledge, through the exchange of rich, embodied and situated accounts grounded in personal experiences (Kingod et al, 2017).…”