2023
DOI: 10.1108/cemj-02-2023-0091
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Generative artificial intelligence as a new context for management theories: analysis of ChatGPT

Abstract: PurposeThe primary purpose of this paper is to examine how generative Artificial Intelligence (AI) such as ChatGPT may serve as a new context for management theories and concepts.Design/methodology/approachThe paper presents the analyses of selected management theories on decision-making, knowledge management, customer service, human resource management and administrative tasks and explains what may change after generative AI adoption.FindingsThe paper indicates that some management theories and concepts need … Show more

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Cited by 128 publications
(44 citation statements)
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“…These disruptive AI-driven tools have precipitated much discussion and emerging research agendas regarding the implications for managers and those trying to represent, educate and train workers (Dwivedi et al, 2023). Such disruptions have sparked interest in how such AI-driven tools may affect workplaces (Milanez, 2023) and ER stakeholders (Ioakimidis & Maglajlic, 2023;Zu, 2023) and HRM (Korzynski et al, 2023).…”
Section: What Are Implications and Challenges Of Chatgpt And Other Ge...mentioning
confidence: 99%
“…These disruptive AI-driven tools have precipitated much discussion and emerging research agendas regarding the implications for managers and those trying to represent, educate and train workers (Dwivedi et al, 2023). Such disruptions have sparked interest in how such AI-driven tools may affect workplaces (Milanez, 2023) and ER stakeholders (Ioakimidis & Maglajlic, 2023;Zu, 2023) and HRM (Korzynski et al, 2023).…”
Section: What Are Implications and Challenges Of Chatgpt And Other Ge...mentioning
confidence: 99%
“…First, our findings can provide policymakers with ideas for useful strategies for fostering individuals' startup activities and enhancing startup environments. Although various solutions have been proposed by previous studies, such as promoting an entrepreneurial culture (Qudsia Yousaf et al, 2022;Ant onio Porfı ´rio et al, 2023), inspiring religious beliefs (Smith et al, 2023), attracting foreign direct investment (Suyunov, 2021;Nguyen et al, 2022;Nguyen, 2023), reducing corruption (Phan and Archer, 2020), capitalizing on the opportunities offered by artificial intelligence (Korzynski et al, 2023), encouraging creativity (Wach and Bilan, 2023) and enhancing the entrepreneurial ecosystem and public support (Nowi nski et al, 2020;, we suggest prioritizing education and training for entrepreneurship. By focusing on EE as a strategy, students can benefit in multiple ways.…”
Section: Practical Implicationsmentioning
confidence: 95%
“…ChatGPT is a form of AI language that could be used to generate several kinds of material, i.e. audio, videos, programming codes and graphics (Korzynski et al. , 2023, p. 2).…”
Section: Research Background and Hypothesis Formulationmentioning
confidence: 99%
“…Most researchers have explored ChatGPT from an educational and technological perspective, i.e. applications and background (Ray, 2023) and management concepts and theories (Korzynski et al, 2023). Likewise, in the previous literature, most of the research on ChatGPT is review-based studies, such as (Ray, 2023), while neglecting the exploratory studies that provide a deeper understanding of the potential factors of adopting ChatGPT.…”
Section: Introductionmentioning
confidence: 99%