Generating quality open content: A functional group perspective based on the time, interaction, and performance theory

Carillo, Kévin; Okoli, Chitu

doi:10.1016/j.im.2011.04.004

Cited by 22 publications

(14 citation statements)

References 33 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…For example, several studies have included crowd size as a control variable predicting performance, and these studies found that crowd size is nonsignificant (Arazy & Nov, ; Arazy, Nov, Patterson, & Yeo, ; Kane, ). However, several other studies found that size is positively related to crowd performance (Arazy et al, ; Carillo & Okoli, ; Choi, Woo, & Han, ; Wilkinson & Huberman, ). The indirect approach involves studies that examine how crowd size impacts crowd performance through a mediating variable.…”

Section: Background and Theoretical Modelmentioning

confidence: 91%

The influence of diversity and experience on the effects of crowd size

Robert

2016

Asso for Info Science & Tech

View full text Add to dashboard Cite

One advantage of crowds over traditional teams is that crowds enable the assembling of a large number of individuals to address problems. The literature is unclear, however, about when crowd size leads to better outcomes. To better understand the effects of crowd size we conducted a study on the retention and performance of 4,317 articles in the WikiProject Film community. Results indicate that crowd composition, specifically diversity and experience, is vital to understanding when size leads to better retention and performance. Crowd size was positively related to retention and performance when crowds were high in diversity and experience. Retention was important to determining when crowd size led to better performance. Crowd size was positively related to performance when retention was low. Our results suggest that crowds benefit from their size when they are diverse, experienced, and have low retention rates.

show abstract

Section: Background and Theoretical Modelmentioning

confidence: 91%

The influence of diversity and experience on the effects of crowd size

Robert

2016

Asso for Info Science & Tech

View full text Add to dashboard Cite

show abstract

“…They also noted that in Wikipedia, "knowledge creation and knowledge retention are actually distinct phases" (2011, p.613) of the article lifecycle. Carillo and Okoli (2011) investigated the group process mechanisms that contribute to the quality of articles in Wikipedia. Applying the Input-Process-Output approach and the Time, Interaction, and Performance Theory, they found evidence for the positive effects of group size and shared experience on both group process variables and group effectiveness; of group heterogeneity on group production; organizational support and member activeness on group well-being; member activeness on member support; and of organizational support and member activeness on group effectiveness.…”

Section: Group Characteristicsmentioning

confidence: 99%

The People’s Encyclopedia Under the Gaze of the Sages: A Systematic Review of Scholarly Research on Wikipedia

et al. 2012

Self Cite

View full text Add to dashboard Cite

Wikipedia has become one of the ten most visited sites on the Web, and the world's leading source of Web reference information. Its rapid success has inspired hundreds of scholars from various disciplines to study its content, communication and community dynamics from various perspectives. This article presents a systematic review of scholarly research on Wikipedia. We describe our detailed, rigorous methodology for identifying over 450 scholarly studies of Wikipedia. We present the WikiLit website (http://wikilit.referata.com), where most of the papers reviewed here are described in detail. In the major section of this article, we then categorize and summarize the studies. An appendix features an extensive list of resources useful for Wikipedia researchers.

show abstract

“…Apart from the intuition of the need for experienced users, a mix of both new and long-term contributors also appeared to influence the attainment and maintenance of featured status (Ransbotham & Kane, 2011). Shared experience has also been found to have an effect on content quality along with group size (Carillo & Okoli, 2011). The studies have all used proxies for experience that considered experience as the amount of work conducted on articles rather than the quality of articles on which the work was conducted.…”

Section: Group Processes and Emergence Of Qualitymentioning

confidence: 99%

Cumulative Experience and Recent Behavior and their Relation to Content Quality on Wikipedia

Tsikerdekis

2017

Interacting With Computers

View full text Add to dashboard Cite

Research highlights Recent behavior a more powerful predictor than cumulative experience as a user characteristic that impact on content quality  Recent behavior in editing high quality articles impact content quality  Integrated users in the community have a higher impact on content quality ABSTRACTCumulative experience is often seen as a major factor for influencing content quality in collaborative projects such as Wikipedia. However, past studies often utilize cumulative experience based on the quantity of work rather than quality and context. Moreover, the perspective on cumulative experience assumes a final destination for user behavior, whereas much of the literature indicates that user behavior changes over time. This paper aims to address these two factors by providing better descriptions and context to determine their effect on content quality. The study rematerialized these factors based on Cumulative experience and recent behavior and their relation to content quality on WikipediaResearch highlights  Recent behavior is a more powerful predictor than cumulative experience as a user characteristic that impacts content quality  Recent behavior in editing high quality articles impacts content quality  Integrated users in the community have a higher impact on content quality ABSTRACTCumulative experience is often seen as a major factor for influencing content quality in collaborative projects such as Wikipedia. However, past studies often utilize cumulative experience based on the quantity of work rather than quality and context. Moreover, the perspective on cumulative experience assumes a final destination for user behavior, whereas much of the literature indicates that user behavior changes over time. This paper aims to address these two factors by providing better descriptions and context to determine their effect on content quality. The study rematerialized these factors based on the quality of work and built a comprehensive model of how article quality materializes through groups of users. Regression models in this study indicate that recent behavior is a more powerful predictor of content quality change than cumulative experience. The implications of the findings impact the design of task-routing systems as well as designers and group managers' work in collaborative projects.

show abstract

Generating quality open content: A functional group perspective based on the time, interaction, and performance theory

Cited by 22 publications

References 33 publications

The influence of diversity and experience on the effects of crowd size

The influence of diversity and experience on the effects of crowd size

The People’s Encyclopedia Under the Gaze of the Sages: A Systematic Review of Scholarly Research on Wikipedia

Cumulative Experience and Recent Behavior and their Relation to Content Quality on Wikipedia

Contact Info

Product

Resources

About