2020
DOI: 10.1111/joss.12598
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Generating consumer terminology to describe emotions in pet owners and their pets

Abstract: Emotions affect the choices and behaviors of consumers toward products. However, there have been limited studies discussing the emotions of pet owners and pets (as perceived by their owners). The objectives of this study were to generate emotions terminology from both pets and pet owners and to investigate body language and signs perceived by pet owners related to pet emotion. Two focus groups were conducted for dog owners and two for cat owners. The participants were asked to provide activities that they shar… Show more

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Cited by 7 publications
(6 citation statements)
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“…A word cloud by region was made using WordArt program. Word cloud is a technique that analyzed frequencies; more mentions, more prominent is the size of the word, allowing to compare and show differences in a graphic way (Cidell, 2010; Tsai, Talavera, & Koppel, 2020).…”
Section: Methodsmentioning
confidence: 99%
“…A word cloud by region was made using WordArt program. Word cloud is a technique that analyzed frequencies; more mentions, more prominent is the size of the word, allowing to compare and show differences in a graphic way (Cidell, 2010; Tsai, Talavera, & Koppel, 2020).…”
Section: Methodsmentioning
confidence: 99%
“…For instance, some studies have consistently demonstrated that pets help individuals to feel calm, mindful, and present in their daily life [23]. They also reduce loneliness and improve the quality of life of elderly people [24]; make kids more active, confident, and responsible [25]; and reduce the blood pressure and heart rate, raise survival chances after a heart attack, and facilitate social contact [6] and at the same time improve oxytocin levels-the known "love and attachment hormone" [26], among other benefits. In addition, pets have also benefitted an individual's mental health as it has been demonstrated that pets reduce psychological impairment states, such as anxiety, depression [27], and psychological distress [6].…”
Section: The Importance Of Petsmentioning
confidence: 99%
“…The impact of HAIs on the organizational domain only recently started to attract scholars who have recognized the importance of pets, not only for the personal or familiar domain, but also for the work-related one [38]. This might be related to the fact that many organizations worldwide have started to adopt organizational strategies (e.g., Amazon, Google) that include pet-friendly policies (e.g., teleworking) as a way to motivate and engage their workers in their work [2,14,38,39] and have identified diverse benefits in doing it, such as higher performance levels, increased organizational commitment and identification, and lower turnover intentions [26,40].…”
Section: Human-animal Interactions As a Micro-break During Workmentioning
confidence: 99%
“…Several studies report more positive than negative emotions from interaction with dogs. 35,[48][49][50] Dogs can also facilitate social interactions among people, 27,35 act as social lubricants 51,52 and help in the development of trust, communication, compassion and empathy towards others. 50 Despite the caution involved in quantitative generalisation, the similarity and difference in the most mentioned themes of activities in each of the studies are notable: 'Dog presence/ownership', 'Providing for the dog', 'Exercise with dog', 'Tactile' and 'Social interactions' featured most in the Brazilian study, while 'Exercise with dog', 'Non-Specific Ownership', 'Tactile' and 'Social interactions' were most emphasised in the British sample.…”
Section: Dog-related Activities and Positive Impactsmentioning
confidence: 99%