Gender Mainstreaming in E-government Services Adoption - A case of E-citizen Portal in Kenya

Abstract

This study examines how the concept of gender mainstreaming could influence the adoption of e-government services in Kenya, which like many other developing countries, the Kenyan e-government initiatives has faced a number of challenges since its inception. The study utilizes and expands on Technology Acceptance Model to explore the adoption of e-government services in the Siaya County of Kenya. A simple random sampling technique was used to select a sample size from the population and a questionnaire was used to collect data from the participants. Analysis of the demographic data was done to test the research hypothesis using descriptive statistics of frequency counts and percentage. The major findings of the study revealed that men are potential adopters of e-government services. This is exhibited by a positive correlation that was found after a regression done on gender in relation to E-government adoption. The findings of this study are meant to provide a better understanding of mainstreaming gender in order to engender the adoption of e-government services.

Digital inclusion for all? A gender-disaggregated analysis of e-government service use in Indonesia

“…The first factor to be analyzed is gender. This factor is recognized as a significant factor influencing the adoption of e-government services, consistently showing a usage disparity that favors males (Komba and Ngulube, 2014; Mensah, 2020; Sagimo and Abade, 2016; Sarabdeen and Rodrigues, 2010). Education is also an important predictor of online activities and ICT usage, with higher levels of education positively related to accessing and using ICT (Kathuria and Oh, 2018; Nishijima et al , 2017; Van Deursen et al , 2015).…”