Gender differences in trust perception when using IM and video

Sun, Xiaoning; Zhang, Qiping; Wiedenbeck, Susan; Chintakovid, Thippaya

doi:10.1145/1125451.1125705

Cited by 3 publications

(4 citation statements)

References 5 publications

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“…First, the results will provide possible ways of establishing higher levels of trust among remote workers who have to communicate via low-end media, i.e., IM, especially for teams made up of solo males who perceive lower levels of initial interpersonal trust [1]. Second, this research will contribute to the literature of the effects of group gender composition on performance outcomes.…”

Section: Significance To Hcimentioning

confidence: 88%

“…Following up on a previous study which I conducted from Fall 2005 to Spring 2006 [1], using many of the same procedures, my dissertation study will still focus on trust and performance with different gender pairings, but from a simulated longitudinal perspective. Specifically, it aims to answer the question: How can males improve their low initial trust in low-end technologies [1], such as IM?…”

Section: Research Planmentioning

confidence: 99%

“…Specifically, it aims to answer the question: How can males improve their low initial trust in low-end technologies [1], such as IM?…”

Section: Research Planmentioning

confidence: 99%

See 2 more Smart Citations

Why Gender Matters in CMC? Supporting Remote Trust and Performance in Diverse Gender Composition Groups Via IM

Sun

2007

Lecture Notes in Computer Science

Self Cite

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Abstract. An important yet largely unexplored area in HCI is how gender affects trust development and performance in virtual settings. This proposed study aims to investigate whether providing social chat activities to collaborators in a social dilemma game before they collaborate via remote text chat can support trust development and performance among remote team members. This study will provide an understanding of how communication media as well as initial social activities affect male, female and mixed gender pairs' trust development and performance in a virtual environment from a simulated longitudinal perspective. Ultimately, the results of this study may provide insights into ways of improving performance of teams made up of diverse individuals in real world virtual collaborations.

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Section: Significance To Hcimentioning

confidence: 88%

Section: Research Planmentioning

confidence: 99%

See 1 more Smart Citation

Why Gender Matters in CMC? Supporting Remote Trust and Performance in Diverse Gender Composition Groups Via IM

Sun

2007

Lecture Notes in Computer Science

Self Cite

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“…February 23-27, 2013, San Antonio, Texas, USA characteristics [17], for example, can seed conversations into future directions of computer support for virtual collaborative work. The main outcome of this session is to create a map of participants' interest and an outline of the existing body of work that they are familiar with.…”

Section: Workhop Summarymentioning

confidence: 99%

Trust in virtual teams

Al-Ani

Redmiles

Souza

et al. 2013

Proceedings of the 2013 Conference on Computer Supported Cooperative Work Companion

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We present a workshop in which trust in virtual teams is the central theme. Trust is essential for effective and efficient collaborations to take place and is more challenging when people are unable to meet face-toface. The workshop aims to generate discussions which address three key issues within this general theme: 1) the factors that engender and inhibit trust, 2) the structure of a trust framework, 3) and the requirements for software tools that support the development of trust during virtual collaborations.

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Once Broken, Never Fixed? The Impact of Culture and Medium on Repairing Trust in CMC

Zhang

Marksbury

2011

Lecture Notes in Computer Science

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Gender differences in trust perception when using IM and video

Cited by 3 publications

References 5 publications

Why Gender Matters in CMC? Supporting Remote Trust and Performance in Diverse Gender Composition Groups Via IM

Why Gender Matters in CMC? Supporting Remote Trust and Performance in Diverse Gender Composition Groups Via IM

Trust in virtual teams

Once Broken, Never Fixed? The Impact of Culture and Medium on Repairing Trust in CMC

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