ISGUC
 2013
DOI: 10.4026/1303-2860.2013.0223.x
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Gender Differences in Perceptions of Work Experiences and Service Quality Provided By Front-Line Service Workers in Four- And Five- Star Hotels in Turkey: A Research Note

Mustafa Koyuncu1,
Ronald J. Burke2,
Marina Ashtakova3
et al.
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