Gender deception in asynchronous online communication: A path analysis

Ho, Shuyuan Mary; Lowry, Paul Benjamin; Warkentin, Merrill; Yang, Yanyun; Hollister, Jonathan M.

doi:10.1016/j.ipm.2016.06.004

Cited by 11 publications

(6 citation statements)

References 88 publications

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“…Some OSN use involves addiction, deception, obsessive compulsion and even cyberbullying and cyberharassment (e.g. Ho et al , 2017; James et al , 2017; Lowry et al , 2016, 2017). These other contexts will certainly yield different calculations of privacy risks and desires for self-disclosure.…”

Section: Discussionmentioning

confidence: 99%

Does more accessibility lead to more disclosure? Exploring the influence of information accessibility on self-disclosure in online social networks

Zhang

Kwok

Lowry

et al. 2019

ITP

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Purpose Given the importance of online social network (OSN) media features, many studies have focused on how different types of OSNs with various media features influence users’ usage and engagement. However, a recent literature review indicates that few empirical studies have considered how different types of OSNs with different information accessibility levels influence users’ beliefs and self-disclosure. By comparing two OSN platforms (OSNs with high-level information accessibility vs OSNs with low-level information accessibility), the purpose of this paper is to address this opportunity by investigating the differential impacts of the two platforms on individuals’ psychological cognition – particularly users’ social exchange beliefs – and explaining how these beliefs translate into OSN self-disclosure. Design/methodology/approach This study used a factorial design approach in an experimental setting to examine how different levels of information accessibility (high vs low), influence the social exchange beliefs (i.e. perceived social capital bridging, perceived social capital bonding and perceived privacy risks) of OSN users and subsequently influence OSN self-disclosure. Findings The results show that users on OSNs with high-level information accessibility express significantly higher perceived social capital bridging and perceived privacy risks than users on OSNs with low-level information accessibility. However, users on OSNs with low-level information accessibility express higher social bonding beliefs than users on OSNs with high-level information accessibility, indicating that there are different effect mechanisms toward OSN self-disclosure. Originality/value The focus of this research helps unveil the complex relationships between OSN design features (e.g. information accessibility), psychological cognition (e.g. social capital bridging, social capital bonding and privacy risks) and OSN self-disclosure. First, it clarifies the relationship between information accessibility and self-disclosure by examining the mediating effect of three core social exchange beliefs. Second, it uncovers the distinct effects of high-level information-accessible OSNs and low-level information-accessible OSNs on OSN self-disclosure.

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Section: Discussionmentioning

confidence: 99%

Does more accessibility lead to more disclosure? Exploring the influence of information accessibility on self-disclosure in online social networks

Zhang

Kwok

Lowry

et al. 2019

ITP

Self Cite

View full text Add to dashboard Cite

show abstract

“…Text-based communication refers to the fact that the majority of communication is delivered through texts, lacking audio or visual clues [20]. The asynchronous nature of the media implies that there is a time delay during the communication [23,24]. Admittedly, as technologies keep upgrading, voice, picture messages and even synchronous video communication are also supported by CMC, but they are still used in relatively low frequency.…”

mentioning

confidence: 99%

The Antecedents of Poor Doctor-Patient Relationship in Mobile Consultation: A Perspective from Computer-Mediated Communication

Yan

Tan

Jia

et al. 2020

IJERPH

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This study aims to understand the underlying reasons for poor doctor-patient relationships (DPR). While extant studies on antecedents of poor DPR mainly focus on the offline context and often adopt the patients' perspective, this work focuses on the mobile context and take both doctors' and mobile consultation users' perspectives into consideration. To fulfill this purpose, we first construct a theoretical framework based on the Computer-Mediated Communication (CMC) literature. Then we coded 592 doctor-user communication records to validate and elaborate the proposed theoretical model. This work reveals that characteristics of mobile technologies pose potential challenges on both doctors' and patients' information providing, informative interpreting, and relationship maintaining behaviors, resulting in 10 and 6 types of inappropriate behaviors of doctors and users, respectively, that trigger poor DPR in the mobile context. The findings enrich the research on online DPR and provide insights for improving DPR in the mobile context. Extant research on mobile healthcare service is emerging, but studies that aim at uncovering the underlying reasons for poor DPRs in the mobile context are still lacking. The majority of previous research tends to focus on the positive experience brought about by mobile healthcare services, such as user satisfaction [10] and the adoption or continuous usage of mobile technology [3,11]. However, the experience of dissatisfied participants is largely ignored. The negative experience is also worth noting because understanding the complaints guide practitioners to improve service quality [8]. Although a few studies have paid attention to the dissatisfying experience of mobile healthcare services, they tend to interpret the experience only from the perspective of users [8,12]. While these studies are insightful, a single perspective from users is not adequate, because they missed the perception of doctors which is considered quite different from that of users [13,14].These two literature gaps (namely lacking studies on dissatisfying experience of mobile healthcare services and lacking dual perspectives from both users and doctors) might partly be attributed to the mainstream research method in the healthcare field. Most studies rely on questionnaires and interviews to collect subjective ratings about mobile healthcare services, such as Akter et al. (2013) [15], Deng et al. (2015) [16], and Wu et al. (2018) [17]. The collected responses are usually inaccurate since respondents are rating events that happened at an earlier time. Besides, it is difficult to match responses from doctors and patients via questionnaires.This work aims to uncover the underlying reasons for poor DPR from dual perspectives of both doctors and users in mobile medical consultation service. To achieve our goals, we first reviewed the literature on Computer-Mediated Communication (hereafter, CMC) in search of theoretical accounts for the poor DPR in the mobile context. The CMC literature focuses on the influence of the fe...

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“…Furthermore, the investigation of moderating role gender is also pertinent to check gender differences concerning users' trust in the travel information provided by SNS. Ho et al (2017) ISSN 0127-2713 Scopus, Cabell, ASEAN Citation Index (ACI) and MyCite Indexes…”

Section: Resultsmentioning

confidence: 99%

Examining Users’ Trust in the Travel Information Provided in Social Networking Services (SNS)

2019

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Research into the effect of users' trust in social media for travel consumption remains unaddressed within tourism literature. Hence, the principal goal of this research is to examine factors influencing users' trust in travel information provided in social networking services (SNS). Multiple regression analysis was the chosen method of data analysis to assess the hypothesized relationships. The findings revealed that users' trust in travel information provided by SNS is heavily linked with perceived values. Users are heavily reliant on SNS as they consider SNS as reliable avenues to obtain recent travel information at anytime and anywhere to aid their decision making. At the same time, they are still concerned that their personal detailss are being misused by others without their consent. The quantitative results delivered instrumental understanding to the tourism-related organizations regarding the significant factors affecting users' trust in travel information provided by SNS. It is vital for them to strongly uphold users' trust the travel information by outlining effective marketing strategies and persuasive advertising campaigns regarding the companies' travel products and services via the SNS which could trigger travel consumption and destination visit intentions and behaviours. Suggestion for future research is also presented.

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Gender deception in asynchronous online communication: A path analysis

Cited by 11 publications

References 88 publications

Does more accessibility lead to more disclosure? Exploring the influence of information accessibility on self-disclosure in online social networks

Does more accessibility lead to more disclosure? Exploring the influence of information accessibility on self-disclosure in online social networks

The Antecedents of Poor Doctor-Patient Relationship in Mobile Consultation: A Perspective from Computer-Mediated Communication

Examining Users’ Trust in the Travel Information Provided in Social Networking Services (SNS)

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