1994
DOI: 10.2307/3054147
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Gender and Workplace Dispute Resolution: A Conceptual and Theoretical Model

Abstract: This essay introduces a conceptual and theoretical model for understanding how dispute resolution in the workplace contributes to gender differences in employment. We conceptualize workplace disputes as having three components: origins, processes, and outcomes. We synthesize theory and existing empirical findings in several disciplines to examine how these three components are patterned by gender roles, sex segregation in jobs, and institutionalized work structures. The essay illuminates workplace dispute reso… Show more

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Cited by 34 publications
(23 citation statements)
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“…Research shows that minorities and the poor face substantial obstacles in mobilizing legal rights ranging from psychological and structural barriers to filing claims (Bumiller 1988;Felstiner, Abel, and Sarat 1981;Burstein and Monaghan 1986;Gwartney-Gibbs and Lach 1994;Nielsen and Nelson 2005;Hirsh and Kornrich 2008) to weaker legal counsel (Galanter 1974;Heinz, Nelson, Sandefur and Laumann 2005) to structural aspects of litigation that disadvantage parties that lack social clout (Galanter 1974;Albiston 1999;Wakefield and Uggen 2004). Galanter (1974) shows how repeat players (almost always advantaged parties) play for stronger rules.…”
Section: Plaintiff Characteristicsmentioning
confidence: 99%
“…Research shows that minorities and the poor face substantial obstacles in mobilizing legal rights ranging from psychological and structural barriers to filing claims (Bumiller 1988;Felstiner, Abel, and Sarat 1981;Burstein and Monaghan 1986;Gwartney-Gibbs and Lach 1994;Nielsen and Nelson 2005;Hirsh and Kornrich 2008) to weaker legal counsel (Galanter 1974;Heinz, Nelson, Sandefur and Laumann 2005) to structural aspects of litigation that disadvantage parties that lack social clout (Galanter 1974;Albiston 1999;Wakefield and Uggen 2004). Galanter (1974) shows how repeat players (almost always advantaged parties) play for stronger rules.…”
Section: Plaintiff Characteristicsmentioning
confidence: 99%
“…The authors finding in another way round disagreed with the present finding as they argue that female managers tend to use interpersonal, compromising, co-operative, collaborative, avoiding, pro-social, and communicative approaches in the course of managing industrial conflict. While male managers often utilized more aggressive, competitive, confronting, assertive, pro-task and coercive approaches more often than the female managers, even when collective bargaining strategy is being adopted (Gibbs and Lach, 1994;Lay, 1994;Akintayo, 2004;Ajaja, 2004;Adeyemo, 2005). Hypothesis three predicted that there is no difference between male and female managers' conflict resolution effectiveness.…”
Section: Discussion Of Findingsmentioning
confidence: 99%
“…Considering the conflict management style, researchers have indicated that female supervisors tend to use interpersonal, compromising, collaborative, accommodating, integrating, co-operative, avoiding, pro-social and communicative methods. In contrast, there is evidence that male managers tend to use more aggressive competitive, confronting, assertive, pro-task and coercive strategies more often and faster than female managers (Gibbs & Lach, 1994;Lay, 1994;Sorenson &Hawkins, 1995;Conrad, 1991;Akintayo, 2004;Ajaja, 2004;Adeyemo, 2005). Babajide (2000) noted that authoritarian style is prevalent among female managers and a democratic style is manifested by male managers.…”
Section: Literature Reviewmentioning
confidence: 99%
“…workplace dispute resolution and employment outcomes (e.g., Gwartney‐Gibbs and Lach 1994; Ridgeway 1997);…”
Section: Understanding Gender’s Impact On Negotiationmentioning
confidence: 99%