GAYO’s Sustainable Community Waste Management Model: Impacts and Lessons For Circular Futures

Enu, Kirk Bright; Amponsem, Joshua; Alugnoa, Desmond; Bonsu, Betty Osei; Nyamekye, Andy Bonaventure

doi:10.1007/978-981-99-3083-8_20

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2024

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“…Scrap recycling, as a means of environmental protection and resource reuse, is gradually becoming one of the key solutions to this problem (Enu et al, 2023). Against this background, scrap recycling platforms have emerged to provide a convenient way for communities to participate in scrap recycling activities.…”

Section: Introductionmentioning

confidence: 99%

Service Requirement Analysis of Community Scrap Recycling Platform Based on Kano Model

Tang,

Toyong,

Shahlal

2024

MJSSH

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This study examines community scrap recycling platforms as an important tool for promoting sustainable development. Focusing on the i-City community in Malaysia, the investigation used user journey mapping, desktop research, questionnaires, and affinity diagrams to collect and then categorize residents' needs, designed and distributed Kano questionnaires, analysed and counted the attribute categories of each need, and calculated the sensitivity of each need through a Better-worse four quadrant scatter diagram. A detailed requirements analysis report was ultimately developed to provide insights into the service design of the community scrap recycling platform and to help guide future improvements and innovations to better meet user expectations and promote the sustainable development of the community scrap recycling business.

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Section: Introductionmentioning

confidence: 99%