Gamification approaches for open innovation implementation: A conceptual framework

Abstract

In today's business environment, knowledge sources for innovation are widely distributed n the economy, pushing firms to shift from a closed to an open model of innovation. However, the successful implementation of an open innovation model requires overcoming the inertia that hinders organizations facing environmental changes. The aim of this research is to build a conceptual framework of how gamification approaches might help firms overcome inertia in open innovation implementation following an organizational change perspective. After a systematic literature review, we posit that a gamification approach can help firms overcome inertia shortcomings with respect to the three stages of organizational change that are needed to implement open innovation: unfreezing, moving and institutionalizing. This research sheds light on the barriers to open innovation and contributes to the theoretical literature on gamification. Organizations can take advantage of the new opportunities in gamification to manage the challenges of implementing an open innovation process.

A future‐oriented approach to the selection of artificial intelligence technologies for knowledge platforms

“…• Cognitive content-based recommenders and user navigation support ). Other tools and areas with high-ranked relevance, such as chat-bots or extensive gamification (Gimenez-Fernandez et al, 2021), are planned to be implemented in the future versions of the platform.…”

Experience matters: The mediating role of gameful experience in the relationship between gamified competition and perceived innovation culture

“…Likewise, rewards of the gamified competition should be communicated transparently and be perceived as valuable by employees. These rewards can be extrinsic, such as bonuses, or intrinsic, such as status, progression and personal growth opportunities (Gimenez-Fernandez et al, 2021). Moreover, managers could give immediate feedback to employees not only for the completion of a game element but also for the quality of contributions, which fosters deliberate, playful and enjoyable experiences (Patrício et al, 2018).…”

The Limits of Open Innovation: A Literature Review and Research Agenda

“…[40], [51]. Lastly, we must consider the effects of changing an organization's existing workflow to incorporate OI practices and the effect that may have on the internal innovation team [58]. Lack of willingness to cooperate with new practices can hinder OI as well.…”