Future workplace organisation: how digitisation affects employees' job satisfaction in agile workplaces

Bhatnagar, Sonali; Grosse, Matti

doi:10.1504/ijpd.2019.105492

Cited by 4 publications

(2 citation statements)

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“…We assumed that effective virtual leaders possess the characteristics that, through self-actualization theory, can guide employees toward personal and professional development (Maslow, 1981 ). In this sense, leaders can tap into the power of HRM and provide support systems and professional development courses that structure career paths and, as a result, increase job satisfaction (Barnett, 2017 ; Bhatnagar and Grosse, 2019 ). Due to the vast impacts of the COVID-19 crisis, various threats have been posed to the health and wellbeing of people across the world (Zacher and Rudolph, 2021 ), making the role of virtual leaders more important.…”

Section: Theoretical Developmentmentioning

confidence: 99%

“…As the pandemic had severe impacts on work characteristics such as a reduction of interaction and cognitive resources, increased stress, job insecurity, and work–life balance (Zacher and Rudolph, 2021 ), the JD-R model can be used to explain the work-related elements and the employees' behavioral and/or work outcomes. Various studies have reported social support, job autonomy, organizational support, and HRM practices for wellbeing and similar initiatives to positively influence employees' satisfaction in times of crises (Bhatnagar and Grosse, 2019 ; Castellano et al, 2021 ; Meyer et al, 2021 ). This study follows a relatively new string of literature that addresses virtual leaders, workspaces, and the behavioral factors of virtual teams.…”

Section: Theoretical Developmentmentioning

confidence: 99%

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Exploring the impact of virtual leadership on job satisfaction in the post-COVID-19 era: The mediating role of work–life balance and trust in leaders

Dilby

Farmanesh²

2023

Front. Psychol.

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Leadership remains a highly important role in the management of employees' psychological and physical well-being, particularly in the aftermath of the COVID-19 pandemic. As various sectors adapted virtual settings to overcome the restrictions posed by the pandemic, the vitality of virtual leaders became more pivotal as they could enhance the virtual work environment for employees and steer teams toward organizational goals. This study assessed the effect of virtual leaders on employees' job satisfaction in the information technology sector as a high-performance industry. Furthermore, the mediating effects of trust in leaders and work–life balance on the virtual leadership–job satisfaction relationship were assessed in the proposed model of this research. Through a deductive quantitative approach and using purposive and convenience sampling techniques, a total of 196 respondents participated in the research. The data analysis process was deployed via Smart PLS software and the PLS-SEM technique. The results showed that virtual leaders play a major role in determining information technology (IT) employees' job satisfaction while the mediating effects of both trust in leaders and work–life balance are significant factors that can enhance the work environment for leaders to achieve better results. The statistically significant findings of this research suggest a number of positive work outcomes and pathways with scholarly and managerial implications that can be beneficial for leaders in relevant sectors.

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Section: Theoretical Developmentmentioning

confidence: 99%

Section: Theoretical Developmentmentioning

confidence: 99%

Exploring the impact of virtual leadership on job satisfaction in the post-COVID-19 era: The mediating role of work–life balance and trust in leaders

Dilby

Farmanesh²

2023

Front. Psychol.

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Digital transformation and marketing: a systematic and thematic literature review

et al. 2023

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This article provides a systematic review of the extensive and fragmented literature focused on Digital Transformation (DT) and marketing by identifying the main themes and perspectives (i.e., employees, customers, and business processes) studied by previous research. By mapping the DT literature in the area of marketing, 117 articles, published between 2014 and 2020, have been identified. Through the adoption of a content analysis process, a multi-dimensional framework synthesizing the DT and marketing binomial has been provided. Results identify two thematical patterns: the macro-themes, related to the main digital technologies adopted within the marketing function, and the micro-themes, related to the effect/impact of these technologies on marketing processes and activities. Concerning the micro-themes, findings show how they have mainly studied from the customer and business processes’ perspectives, thus identifying an interesting research gap related to the analysis of the DT-marketing phenomenon from the employees’ standpoint. Based on these results, the paper derives a research agenda by also providing theoretical and managerial implications. Theoretically, it is the first systematic and thematic review focused on DT and marketing. In particular, it analyses this binomial from a broad and comprehensive perspective, thus offering a synergistic framework of the existing literature, which allows an inclusive vision and understanding about the phenomenon. At the managerial level, the paper could help organizations to enhance their awareness about marketing areas and processes that could better benefit from digitalization, thus driving the overall transition of firms towards DT.

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Making digitalization work: unveiling digitalization's implications on psycho-social risks at work

Palumbo

Casprini

Montera

2022

Total Quality Management & Business Excellence

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Future workplace organisation: how digitisation affects employees' job satisfaction in agile workplaces

Cited by 4 publications

References 0 publications

Exploring the impact of virtual leadership on job satisfaction in the post-COVID-19 era: The mediating role of work–life balance and trust in leaders

Exploring the impact of virtual leadership on job satisfaction in the post-COVID-19 era: The mediating role of work–life balance and trust in leaders

Digital transformation and marketing: a systematic and thematic literature review

Making digitalization work: unveiling digitalization's implications on psycho-social risks at work

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