Future Shock: Counseling Psychology in a VUCA World

Fassinger, Ruth E.; Shullman, Sandra L.; Buki, Lydia P.

doi:10.1177/0011000017744645

Cited by 9 publications

(6 citation statements)

References 12 publications

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“…The necessity to ensure sustainability project success in the current complicated times of a VUCA world [33] requires the project team members and project managers to improve continuously from one project to another. This can be realized if the principles of knowledge management are applied in project management.…”

Section: Discussionmentioning

confidence: 99%

Risk Management and Knowledge Management as Critical Success Factors of Sustainability Projects

Doskočil

Lacko

2018

Sustainability

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The paper is focused on the analysis of the key aspects of sustainability projects, namely advanced risk management and project knowledge. These aspects are recommended to the attention of institutions and project managers when designing and executing new projects simultaneously with quality and project status management. The aim of the paper is to point out the critical factors that have recently affected the success of sustainability projects, which is also its contribution. Empirical research focused on the identification of the application level of the post-project phases in project management in the Czech Republic in 2016 and 2017 was performed. The research was performed as qualitative research employing observation and inquiry methods in the form of a controlled semistructured interview. The research identified 21 most common reasons for not executing post-project phases. Ensuring good and efficient progress of post-project phases, in particular by the means of post-implementation system analysis and compilation of a set of improvement suggestions for subsequent project management, forms the practical background for application of knowledge management and project management principles. A case study focused on the application of fuzzy logic in project risk assessment has been elaborated. In practice, current project management requires the application of advanced risk analysis methods that will replace the simple risk values estimated by calculations of separate risk components. •Advanced risk management of sustainability development projects. • Utilization of knowledge management by employing post-project phases in the project life cycle.

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Section: Discussionmentioning

confidence: 99%

Risk Management and Knowledge Management as Critical Success Factors of Sustainability Projects

Doskočil

Lacko

2018

Sustainability

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“…Leadership is the ability or readiness possessed by someone to influence, encourage, invite, guide, move, direct, and force others or groups to accept that influence and do things that can help achieve specific goals that have been set (Boddy, 2014;Burke, 2017;Fassinger, Shullman, & Buki, 2017). Transactional and transformational leadership are two conflicting styles of leadership that James MacGregor Burns discusses.…”

Section: Transformational Leadershipmentioning

confidence: 99%

The Impacts of Communication in Transformational Leadership and ICT on Customer Satisfaction in the Educational Sector

Princes

Rosita

Hidayat

2022

JIKB

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This research aims to assess the impacts of implementing Transformational Leadership (TL) and Information Communication and Technology (ICT) in the education sector to increase Customer Satisfaction especially during uncertainties and in pandemic situations. Using the quantitative approach, this research argues the importance of customer satisfaction in education influenced by the communication skills implemented in Transformational Leadership and ICT. The research setting is in a private school located in Jakarta. Data from 286 respondents using stratified data sampling are gathered and analysed using SMART PLS. The results showed that TL has a stronger influence than ICT in improving customer satisfaction with a value of 0.547 and 0.329, respectively, especially to overcome problems in the learning process during pandemic times. Therefore, we can conclude that both Transformational Leadership and ICT are vital to increase Customer Satisfaction with a higher strength on Leadership. This study indicates the importance of Communication to build relationships in Transformational Leadership to improve Customer Satisfaction in education. Customer Satisfaction is also an essential focus in education, and the correct type of Leadership is needed. With transformational Leadership and the application of ICT, educational institutions can provide better service and, as an implication, can improve Customer Satisfaction.

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“…In order to increase project success in the current complicated VUCA society [39] at a time referred as "Risk Society," it is necessary to pay extreme attention to the process of continuous and incremental improvement in particular. The system of incremental improvement may be realized by application of knowledge management principles in project management.…”

mentioning

confidence: 99%

Root Cause Analysis in Post Project Phases as Application of Knowledge Management

Doskočil

Lacko

2019

Sustainability

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This paper is focused on the root cause analysis of post project phases. The research has been linked to the identification of the 21 most common reasons for not executing post project phases. The main aim of this paper is to identify the root causes of not executing selected post project phases. The empirical research was performed as qualitative research employing the observation and inquiry methods in the form of a controlled semi-structured interview. The research was realised in the Czech Republic in 2017 and 2018. The key performances for ensuring a functional, effective and systematic post project process are based on the principles of knowledge management. The identified causes were used as inputs for the proposed measures with the aim to make the post project process more effective. The main contribution of the paper is the overview of techniques that may be recommended for post project analysis. These techniques are demonstrated in detail on particular examples of the analysis of the most common reasons for failure to implement post project phases. The described examples demonstrate the procedure to be followed in order to identify the root cause of the analysed phenomenon. At the same time, the paper also describes proposals of recommended measures that should minimize the root causes resulting in negative outcomes. The paper explicitly emphasizes and shows the connection between knowledge management and post project phase effectiveness.

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Future Shock: Counseling Psychology in a VUCA World

Cited by 9 publications

References 12 publications

Risk Management and Knowledge Management as Critical Success Factors of Sustainability Projects

Risk Management and Knowledge Management as Critical Success Factors of Sustainability Projects

The Impacts of Communication in Transformational Leadership and ICT on Customer Satisfaction in the Educational Sector

Root Cause Analysis in Post Project Phases as Application of Knowledge Management

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