2006
DOI: 10.1016/j.jclepro.2006.01.028
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Functional and systems aspects of the sustainable product and service development approach for industry

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Cited by 195 publications
(113 citation statements)
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“…Some researchers state that suppliers have a responsibility to satisfy customer demand, and that providers need to integrate customers' requirements and expectations in the development of services (Kumar and Kumar, 2004). The product and service development literature also indicates the importance of early customer involvement in the development of sustainable services, and point to the importance for shippers of understanding customers' demands (Coley and Lemon, 2009;Maxwell et al, 2006;Pujari et al, 2003). Bommer et al (2001) even state that activities not driven by customer requirements ought to be eliminated, since these do not create value for customers.…”
Section: The Green Supplymentioning
confidence: 99%
“…Some researchers state that suppliers have a responsibility to satisfy customer demand, and that providers need to integrate customers' requirements and expectations in the development of services (Kumar and Kumar, 2004). The product and service development literature also indicates the importance of early customer involvement in the development of sustainable services, and point to the importance for shippers of understanding customers' demands (Coley and Lemon, 2009;Maxwell et al, 2006;Pujari et al, 2003). Bommer et al (2001) even state that activities not driven by customer requirements ought to be eliminated, since these do not create value for customers.…”
Section: The Green Supplymentioning
confidence: 99%
“…extraction of the raw materials, pre-production processes, production, consumption, end-of-life) in a broad range of methodologies and instruments for sustainability assessment and management (Azapagic & Clift, 1999;European Commission, 2010;Finnveden et al, 2009;Heiskanen, 2002;Hunkeler & Rebitzer, 2005; www.intechopen.com Tourism Life Cycle Assessment (LCA): Proposal of a New Methodological Framework for Sustainable Consumption and Production 249 Maxwell et al, 2006;Rebitzer & Buxmann, 2005;Rebitzer et al, 2004). Although LCT was initially conceived for products, it can also fit for services (De Camillis et al, 2008;Graedel, 1997;Petti & Tontodonati 2002;Raggi et al, 2008aRaggi et al, , 2008bRaggi & Petti 2006a;Raggi et al, 2005;Rosenblum et al, 2000).…”
Section: Life Cycle Thinking: Key Concepts and Methodologiesmentioning
confidence: 99%
“…Subsequently, interviews with experts were conducted to confirm the evaluating structure, and the definition of each criterion is presented in Table 1. [45,47] Promotion of user convenience and comfort for enhanced quality life, including reduced noise, odor, and so on Employment opportunities (S7) [47,48] Increased employment opportunities for better job safety to enhance regional/national economy…”
Section: Construct Evaluating Structurementioning
confidence: 99%