Fully proceduralized job performance aids: Guidance for performing behavioral analyses of tasks.

Shriver, Edgar L.

doi:10.1037/e410072004-001

Cited by 1 publication

(3 citation statements)

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“…These experiences led to a variety of specifications (e.g. Folley et al, 1971;Shriver, 1975) and handbooks (e.g. Joyce et al, 1973;Booher, 1978;Smillie, 1985) to assist developers in creating effective JPAs for a wide variety of tasks in both military and commercial industries.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Throughout these experiments the JPA was found to be an effective tool at simplifying tasks for novice users that would normally require extensive training or complex information processing, and errors in human performance were reduced significantly. These experiences led to a variety of specifications (Folley et al, 1971;Joyce et al, 1973a;Shriver, 1975) and handbooks (Joyce et al, 1973b;Booher, 1978;Smillie, 1985) to assist developers in creating effective JPAs for a wide variety of tasks in both military and commercial industries.…”

Section: Literature Review Chaptermentioning

confidence: 99%

“…A major output of the interest group's effort was the establishment of the behavioral task analysis (BTA) technique that returned the stimulus element to task analysis. The BTA technique was later codified in a U.S. Air Force technical report (Shriver, 1975) that would also serve as an important milestone in the development of JPAs.…”

Section: Literature Review Chaptermentioning

confidence: 99%

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The Effect of Job Performance Aids on Quality Assurance

2014

Proceedings of the Human Factors and Ergonomics Society Annual

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Job performance aids (JPAs) have been studied in a variety of disciplines and for many different types of tasks, yet this is the first known research experiment using JPAs in the quality assurance (QA) context. The objective was to assess whether a JPA has an effect on the performance of a QA observer in the concurrent dual verification construct using a simple checklist for a basic assembly task. Results show that the JPA has only a limited effect, however there were three significant findings that may draw interest from a variety of practitioners. First, a novel testing methodology sensitive enough to measure the effects of a JPA on performance was created. Second, the discovery that there are different probabilities of detection for different types of error and their impact on the QA context may be the most far-reaching result. Third, these results highlight the limitations of concurrent dual verification as a control against defects.

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Section: Literature Reviewmentioning

confidence: 99%