Fulfillment of Facilities for Persons with Disabilities in Taman Bungkul Surabaya

Abstract

Traveling is a right for everyone even though they have special needs, such as people with disabilities. However, until now there are still many facilities that are less accessible for persons with disabilities. Taman Bungkul as an alternative tourist spot in Surabaya must also provide friendly facilities for persons with disabilities. This paper aims to understand the tourism needs of persons with disabilities, to find out the availability of facilities and the efforts made by Taman Bungkul managers in providing facilities for visitors with disabilities. This research uses a qualitative approach. Qualitative data obtained from interviews, observations, and literature studies will be analyzed descriptively qualitatively. So that the research results can be input for stakeholders and tourism destination managers to increase the provision of friendly facilities for people with disabilities. The results showed that persons with disabilities have different definitions related to tourism activities. Taman Bungkul has provided several facilities for persons with disabilities, but it is not fully disability friendly because the conditions of the facilities are not up to standard and are still difficult for persons with disabilities to access. The management of Taman Bungkul continues to make efforts to complete facilities for persons with disabilities but is constrained by several obstacles, namely limited development funds and the absence of a Surabaya City government program that focuses on establishing tourist destinations for people with disabilities.

Tourism Experiences of People with Disabilities: Voices from Indonesia

“…To date, most research has been carried out in a Western context, with Germany, Spain, Australia, and Great Britain being the locations of much of the research on disability and accessible tourism [2]). Indeed, existing studies on accessible tourism in developing nations is dominated by research concerned with physical infrastructure for people with disabilities [98]. Such studies rarely describe the lived experiences of tourists with disabilities.…”