Fruitful Gaps in Digital Literacy: Interpreting gaps in digital literacy among stakeholders in collaborative design research projects as an evolving innovative capacity

Abstract

This paper discusses the problem of assessing shared value from collaborative design research projects through the lens of evolving digital literacy. Through mapping a seven-year co-design case study, based on multiple collaborative design research interventions in the same organisational practice at the Danish aqua zoo 'The North Sea Oceanarium'. The development of contextual literacy is identified as an important dimension when discussing co-design, but also an issue in which the stakeholders rarely will reach equal literacy. However, we argue this gap is not a fault of co-design, but rather an indicator of a gradual mutual increase in innovative capacity among project stakeholders. We argue that the gaps in digital literacy, which may initially be seen as an inhibitor, might evolve to one of the strongest value propositions of collaborative design research projects within the broader area of interest; design of digital media systems.

Assessment of digital library design guidelines to support blind and visually impaired users: a study of key stakeholders’ perspectives

“…Studies have highlighted the need to consider different stakeholders’ views in system development and evaluation (Jia and Capretz, 2018; Selvadurai et al , 2019; Velleman et al , 2017). The same applies to developing DL design guidelines.…”

“…Digital library design guidelines 2. Literature review 2.1 The importance of considering different stakeholders' perceptions Studies have highlighted the need to consider different stakeholders' views in system development and evaluation (Jia and Capretz, 2018;Selvadurai et al, 2019;Velleman et al, 2017). The same applies to developing DL design guidelines.…”

“…For guidelines to be relevant, clear and useful, different perspectives from key DL stakeholders, such as BVI users, scholars/experts and developers, need to be investigated. Although previous research recognizes the importance of incorporating different stakeholders’ views in developing and evaluating a system (Selvadurai et al , 2019; Tu et al , 2021), there is a lack of research done in the DL context in examining the perception gap among users, developers and scholars. This research investigated diverse stakeholder perceptions when examining the Digital Library Accessibility and Usability Guidelines (DLAUG https://sites.uwm.edu/guidelines/) in terms of their relevance, clarity and usefulness.…”