From Structure to Process: A Vision of a process-based Organization

Simon, Kai A.

doi:10.1007/978-3-7091-7596-5_27

Cited by 4 publications

(2 citation statements)

References 2 publications

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“…Although the process perspective has begun to influence management theory and practice organizations are still primarily perceived as being functionally structured rather than being composed of a set of processes. Thus, designing structures still appears to be the main emphasis of organization design (Simon, 1995). Nevertheless, evidence exists that process focused design of organizations can result in superior organizational performance.…”

Section: The Process-based Organizationmentioning

confidence: 98%

Building a process‐based organization: The design roadmap at Superjet International

Corallo

Margherita

Scalvenzi

et al. 2010

Knowl Process Manag

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The benefits of managing companies through a process-based approach are well recognized in the business literature and in many corporate contexts. However, there is a limited discussion on how to practically design and develop an organization based on processes. This paper aims to address this relative 'gap' in the literature by presenting the case of a recent international joint venture in the regional jet industry. In the following paper, we present a story of organization design based on the identification and description of the core process model of the company, with a specific focus on customer service activities. Based on interviews and direct observation at the field site, this paper shows the main steps undertaken to define the process taxonomy levels and to describe process elements, along with a discussion of the relationships with the business model components of the company. The paper provides practical value as it provides practical insights relating to the start-up of a new company driven by a process-based approach.

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Section: The Process-based Organizationmentioning

confidence: 98%

Building a process‐based organization: The design roadmap at Superjet International

Corallo

Margherita

Scalvenzi

et al. 2010

Knowl Process Manag

View full text Add to dashboard Cite

show abstract

“…Being organized along processes does not imply that organizations can be designed upon organizational process only, and it is hard to imagine how real business units can be defined as networks of processes, which are unified through the mere fact that they share common objectives, as suggested by Simon (1995). Creating a process-based firm does not mean that organizational structure has to be abandoned as has been illustrated in the example of the financial services company.…”

Section: Process-based Companies and Cross-process Integrationmentioning

confidence: 99%