Abstract:The total quality management is essential to the survival of any organization, beyond representing a mere competitive or comparative advantage. It means that all the resources of the organization have to work together for achieving top quality organizational outputs. This process can"t happen out of a sudden, but it is the result of the endeavor of the whole organization. Sometimes, it takes a complete re-invention of the organization, that couldn"t be possible without adequate management strategies for change… Show more
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