From ordinary to extraordinary: A framework of experience types

Duerden, Mat D.; Lundberg, Neil R.; Ward, Peter; Taniguchi, Stacy T.; Hill, Brian J.; Widmer, Mark A.; Zabriskie, Ramon B.

doi:10.1080/00222216.2018.1528779

Cited by 53 publications

(53 citation statements)

References 65 publications

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“…By answering these questions, this study will contribute to the existing studies on value co-creation and destination loyalty in several ways and understanding how travelers cocreate value when playing different roles. Furthermore, this study extends the application of social drama theory and social exchange theory in the tourism field, responding to the assertion that the co-creation literature tends to be non-theoretical [14].…”

Section: Introductionmentioning

confidence: 90%

How Does Value Co-Creation Behavior Affect Destination Loyalty? A Role Switching Perspective

Tan

Liu

et al. 2021

JTAER

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The concept of value co-creation brings about changes in tourists’ roles from value receivers to producers. Most existing studies take value co-creation behavior as a single dimension, ignoring the role switching of tourists. Starting from the precise constitution of value co-creation behavior, this paper, utilizing the method of structural equation modeling (SEM), discusses the mechanism of the effects of tourist participation behavior and citizenship behavior on destination loyalty through each sub-dimension of perceived value. The results showed the following: (1) The participation behavior (in-role) and citizenship behavior (extra-role) of tourists affect different value dimensions. (2) The value co-created by tourists presents a hierarchical state from the primary to the higher level. Among the types of value, novelty and social value belong to the primary level while quality, economic, knowledge, and emotional value belong to the higher level. (3) Destination loyalty is driven not only by tourist behavior (in-role) but also by citizenship behavior (extra-role). Based on the perspective of role switching, this paper establishes the theoretical framework of role switching in the era of value co-creation and proposes some strategic suggestions for marketing transformation.

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Section: Introductionmentioning

confidence: 90%

How Does Value Co-Creation Behavior Affect Destination Loyalty? A Role Switching Perspective

Tan

Liu

et al. 2021

JTAER

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“…Only two protected natural parks as experiential contexts were tested for this study, and the findings should not be generalized over other protected natural parks. Further research could be done to confirm the interest in re-establishing Pine and Gilmore's model [18,19] and its applied scale [59] in the analysis of visitors' experiences in protected natural parks or other theme parks with different experience process (i.e., absorption versus immersion, [17,18]) or experience perception (i.e., more extraordinary versus more ordinary, [121]) for domestic tourists.…”

Section: Limitations and Recommendations For Future Researchmentioning

confidence: 99%

A More Sustainable Management of Domestic Tourists in Protected Natural Parks: A New Trend in Sport Tourism after the Covid-19 Pandemic?

Lebrun

Bouchet

2021

Sustainability

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One of the consequences of the Covid-19 pandemic crisis has been the development of proximity tourism in outdoor spaces being less conducive to the spread of the virus. From a study preceding this pandemic, this article seeks to better understand the experiences lived by domestic tourists from when they visited two typical protected natural parks as specific experiential contexts (extraordinary versus ordinary) providing different experiences. Each experiential context enables the distinction of actual visitors’ experiences inside each park—education, esthetics, entertainment, escapism, physical activity—differentiated, on one hand by the visitors’ participation axis and, on the other hand, by the absorption-immersion axis influencing the visitors’ arousal and memory. A structural equation model tested the data collected (n = 1000) in both experiential contexts and shows their moderator effect. The results underline the link between the experiential context and the actual experiences and highlight the interest of a new global framework including the visitors’ participation and a bodily axis relative to the specific context. This research could help managers of protected natural parks adjust their domestic tourists’ experience offer during pandemic crises by implementing specific sustainable and sanitary strategies.

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“…When the goal becomes understanding and generalizing principles associated with experiences that "foster … positive human potentials" (Ryan & Deci, 2000, p. 68), we are no longer required to stay in our discipline specific sandbox. We can roam throughout life domains in search of extraordinary experiences (Duerden, Lundberg, et al, 2018). We can take what we learn and use it to help improve other contexts in which such experiences occur less frequently.…”

Section: Shifting the Focus From Context To Experiencementioning

confidence: 99%

Experience design and the origins and aims of leisure studies: Shifting the focus from context to experience

Duerden

2021

Journal of Leisure Research

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This article, adapted from the 2019 Butler Lecture at the NRPA National Research session, provides an overview of the origins, development, and potential future trajectory of the field of leisure research. Economic and societal trends of the last few decades may signal the need for the field to intentionally transition its focus on leisure as a context to leisure as an experience. More specifically the field needs to actively consider how insights gained from 60 years of research on leisure experiences can be applied to contexts beyond leisure. To illustrate the possibility of such a shift, lessons learned from transitioning a traditional recreation management department to a department of experience design and management are shared.

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From ordinary to extraordinary: A framework of experience types

Cited by 53 publications

References 65 publications

How Does Value Co-Creation Behavior Affect Destination Loyalty? A Role Switching Perspective

How Does Value Co-Creation Behavior Affect Destination Loyalty? A Role Switching Perspective

A More Sustainable Management of Domestic Tourists in Protected Natural Parks: A New Trend in Sport Tourism after the Covid-19 Pandemic?

Experience design and the origins and aims of leisure studies: Shifting the focus from context to experience

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