“…Ashcraft and Owen suggest that nursing assistants, and their equivalents, would benefit from training in recognition of early signs of deterioration and communication, while training for RNs and their equivalents should focus on assessing and managing mental and physiological changes, as well as stabilization efforts. 29 Considering that four of the seven studies found that nurses felt it was necessary to use targeted communication to persuade and influence family members, physicians, and residents, communication training should also be provided. 16,19,20,24 Communication training would also help to address the lapses in communication, both verbal and written, that were identified between nursing homes and EDs.…”