From Management Information Systems to Business Intelligence: The Development of Management Information Needs

Abstract

Despite the advances in IT, information systems intended for management informing did not uniformly fulfil the increased expectations of users; this can be said mostly about complex information needs. Although some of the technologies for supporting complicated insights, like management decision support systems and technologies, experienced reduction in interest both from researchers and practitioners, this did not reduce the importance of well-supported business informing and decision making. Being attributed to the group of intelligent systems and technologies, decision support (DS) technologies have been largely supplemented by business intelligence (BI) technologies. Both types of technologies are supported by respective information technologies, which often appear to be quite closely related. The objective of this paper is to define relations between simple and complex informing intended to satisfy different sets of needs and provided by different sets of support tools. The paper attempts to put together decision support and business intelligence technologies, based on common goals of sense-making and use of advanced analytical tools. A model of two interconnected cycles has been developed to relate the activities of decision support and business intelligence. Empirical data from earlier research is used to direct possible further insights into this area

Towards an understanding of the role of business intelligence systems in organisational knowing

“…Decision‐making, from this perspective, is the process of evaluating several alternative courses of action and choosing the best of these alternatives to proceed (March, ). In this context, decision‐support activities address a specific problem, which has been identified and acknowledged within an organisation (Skyrius et al ., ). As presaged previously, however, this paper takes a different view.…”

“…These include, but are not confined to, decision-making. As Skyrius and colleagues argue, 'business intelligence can be considered an activity which, apart from encompassing decision support, has a permanent nature and allows the discovery of problems and general awareness about the state of activities' (Skyrius et al, 2013;p. 33).…”

Pengaplikasian Sistem Informasi Pencatatan Keuangan pada Koperasi Serba Usaha Karya Mentulik

“…Selain itu, kurangnya kemampuan dan kompetensi pengurus KSU Karya Mentulik dalam melakukan pembukuan seperti pencatatan laporan kas masuk dan kas keluar, laporan laba/keuntungan, laporan neraca dan pembuatan laporan pertanggungjawaban. Sesuai dengan prinsip koperasi yang pendiriannya dilakukan demi tujuan bersama, maka dari itu pengelolaan koperasi yang baik haruslah transparan, agar anggota percaya dengan keberadaan koperasi, termasuk dalam program-program kerjanya harus transparan agar anggota bisa mengetahuinya, bahkan yang paling penting adalah laporan keuangan koperasi haruslah benar dan transparan (Skyrius et al, 2013). Untuk itu, jika kesalahan-kesalahan seperti ini dibiarkan maka akan mengganggu pembukuan keuangan koperasi dan menyebabkan kurangnya kepercayaan dari para anggota KSU Karya Mentulik.…”

Electronic Health Record in Bolivia and ICT: A Perspective for Latin America

“…We are talking about an alternative utility to support decision making, which, when combined with proactive monitoring of the environment, ensures a better understanding of the problem context, which will increase the quality of decisions [7], in our case medical diagnoses. IBM's Watson cognitive system is more than mere big data.…”