“…Although the definition of naturalistic has been a source of some controversy (see, for example, Lynch, 2002;Potter, 2002;Speer, 2002a,b;ten Have, 2002) the criterion used here is that the activity being recorded would have happened as it would have anyway; it is not got up by the researcher, for example by way of an open-ended interview. The records are dubbed naturalistic rather than natural in recognition of a range of potential sources of what would traditionally be called reactivity involved in the recruitment, the recording and so on (for a highly relevant debate on this, see Hammersley, 2003;Speer & Hutchby, 2003). Nevertheless, they are generated with the aim of avoiding active researcher involvement, even if the full realization of this ideal is often impossible.…”