From complexity to evolution: Mapping resilience management practices in the hospitality industry during the COVID-19 crisis

El‐Said, Osman Ahmed; Smith, Michael F.; Al-Yafaei, Yasser; Salam, Shekha Aal Abdul

doi:10.1016/j.ijhm.2023.103435

Cited by 10 publications

(2 citation statements)

References 70 publications

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“…Sections A, B, and C assessed demographic information, COVID-19 knowledge, and attitudes, drawing from prior studies (Bonfanti et al, 2021;Li et al, 2022). Section D gauged respondents' practices, referencing established works (Bonfanti et al, 2021;El-Said et al, 2023;Li et al, 2022). The survey was translated into Malay, validated through backward and forward translation, face validity by experts, and pilot tested with 30 respondents.…”

Section: Methodsmentioning

confidence: 99%

Assessing the Reliability and Validity of Knowledge, Attitude, and Practice (Kap) Assessments on Covid-19 Transmission Knowledge and Preventive Measures Among Ecotourism Operators

Kaderi,

Zainuddin,

Saad

et al. 2024

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This cross-sectional study conducted in rural Pahang state, Malaysia, aimed to validate a questionnaire examining ecotourism operators’ Knowledge, Attitude, and Practice (KAP) regarding COVID-19 transmission and preventive measures. Data collection utilised the snowball technique. The questionnaire, comprising 34 items covering knowledge, attitude, and practice constructs, underwent rigorous validation and piloting before the actual fieldwork. All factor loading scores (>0.65) and Cronbach’s alpha (α≥0.69) were greater than the reference value, relaying indicators of reliability and internal consistency of the measured latent variables. The findings revealed that the KAP model met the goodness-of-fit criteria (HTMT<.90, SRMR<0.08, NFI>0.90) and convergent validity was achieved (AVF≤0.50). The study confirms the meticulous instrument validation, ensuring the survey tool’s effectiveness in gauging KAP among ecotourism operators. This study’s novelty lies in its focus on the KAP spectrum vis-à-vis COVID-19 among operators engaged in these ecotourism domains. By bridging this gap, the research aspires to inform tailored interventions, ultimately fortifying resilience against future health crises in ecotourism communities.

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Section: Methodsmentioning

confidence: 99%

Assessing the Reliability and Validity of Knowledge, Attitude, and Practice (Kap) Assessments on Covid-19 Transmission Knowledge and Preventive Measures Among Ecotourism Operators

Kaderi,

Zainuddin,

Saad

et al. 2024

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“…Why versatility is a significant driver of progress is made sense of beneath. Strong people have a higher mental protection from outside impacts (for example blows of destiny, disappointments, corporate change measures) [10]. They handle tough spots all the more effectively and can recuperate all the more rapidly from misfortunes or losses.…”

mentioning

confidence: 99%

Digitalization and Employee Performance With Mediating Role of Resilience – A Systematic Review By Bibliometric Analysis

Saranya,

Vasantha

2024

Advances in Economics, Business and Management Research

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One must consider not only the technical, but also the social components, when using new technologies. Therefore, it is important that companies prepare their employees for change and the challenges that come with it. It is difficult for the change process to work, without the commitment and motivation of the workforce to do their duties effectively. Start with the right attitude of employees and encourage their openness to change. This can be achieved by developing skills like resilience on the one hand and performance in another hand. The aim of this study is to find out the number of countries doing research in mediating role of employee resilience and its effect on employee performance in digitization and interact in a way that could help an employee cope with a challenging task in a difficult time. For achieving this objective we have used PRISMA frame work as a extracting and screening strategy for data to be analyzed using systematic review using bibliometric analysis by Vos Viewer. It was founded in the study that 33 countries are doing research in this area and out of that United Kingdom, India and United States of America are contributing to a larger extent and the citation score for more in this area after 2020. Thus, digital transformation is a process as it affects the entire business, affecting strategy, operations, innovation and governance structures, but employee resilience will play a mediating role and lead to employee performance and organizational success.

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Financial Distress and Resilience in the Hospitality Industry: Learnings from a Fijian Resort

Shukla,

Elias

2023

Glob J Flex Syst Manag

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From complexity to evolution: Mapping resilience management practices in the hospitality industry during the COVID-19 crisis

Cited by 10 publications

References 70 publications

Assessing the Reliability and Validity of Knowledge, Attitude, and Practice (Kap) Assessments on Covid-19 Transmission Knowledge and Preventive Measures Among Ecotourism Operators

Assessing the Reliability and Validity of Knowledge, Attitude, and Practice (Kap) Assessments on Covid-19 Transmission Knowledge and Preventive Measures Among Ecotourism Operators

Digitalization and Employee Performance With Mediating Role of Resilience – A Systematic Review By Bibliometric Analysis

Financial Distress and Resilience in the Hospitality Industry: Learnings from a Fijian Resort

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