From an Overcrowded to a Smoothly Functioning Emergency Department within Two Months

Abstract

Background: Our Emergency Department (ED) went through two periods with different managers. Although the number of beds, visits and admissions during these two periods didn't change significantly, a change in the ED's policy, without a change in the hospital's policy, converted a very crowded ED to an uncrowded one within few weeks, and changed the pattern of work in the hospital, gradually for many years.