There is extensive research dedicated to civility in online deliberationIn a healthy democracy, deliberative scholars expect that citizens engage in reasonable discussion and try to understand each other by recognizing basic principles such as pluralism and mutual respect (Gutmann & Thompson, 2004; Habermas, 1996;Mansbridge et al., 2012;Steiner, 2012). In practice, of course,We have discussed some of the ideas in this article with Jürg Steiner, Patricia Rossini, Rafael C. Sampaio and participants of Group EME/UFMG and we thank them for their valuable comments. We are also grateful to the anonymous reviewers of JCMC for their suggestions. We thank the undergraduate students -Bárbara Lana, Larissa Arreguy, Rodrigo Miranda and Thais Chouchair, who helped us with the methodological procedures of this work. Finally, we thank Capes, CNPq and Fapemig for the financial support that allowed us to conduct this research.