Objectives: The aim of this paper is to study home care
clients’ freedom to choose their services, as well the association between
the effectiveness of home care services and freedom of choice, among other
factors.Methods: A structured postal survey was conducted among regular home
care clients (n = 2096) aged 65 or older in three towns in
Finland. Freedom of choice was studied based on clients’ subjective
experiences. The effectiveness of the services was evaluated by means of changes
in the social-care-related quality of life. Regression analyses were used to
test associations.Results: As much as 62% of home care recipients reported having some
choice regarding their services. Choosing meals and visiting times for the care
worker were associated with better effectiveness. The basic model, which
included needs and other factors expected to have an impact on quality of life,
explained 15.4% of the changes in quality of life, while the extended model,
which included the freedom-of-choice variables, explained 17.4%. The inclusion
of freedom-of-choice variables increased the adjusted coefficient of
determination by 2%. There was a significant positive association between
freedom of choice and the effectiveness of public home care services.Conclusion: Freedom of choice does not exist for all clients of home
care who desire it. By changing social welfare activities and structures, it is
possible to show respect for clients’ opinions and to thereby improve the
effectiveness of home care services.