Fraud Analysis and Prevention in e-Commerce Transactions

Pemetaan Bentuk Dan Pencegahan Penipuan E-Commerce

“…Mengingat maraknya penipuan pada situs e-commerce yang dapat mengakibatkan kerugian finansial yang cukup besar, sebagai konsumen perlu adanya pengetahuan mengenai jenis penipuan yang umum terjadi dan metode pencegahan yang digunakan untuk mendeteksi penipuan agar terhindar dari berbagai kerugian. Beberapa penelitian sebelumnya hanya membahas tentang identifikasi dan metode pencegahan penipuan e-commerce ( Makarti, 2011;Chang & Chang, 2012;Syed & Shabbir, 2013;Valentin, 2013;Caldeira, Brandao, & Pereira, 2014;Leung, Lai, Chen, & Wan, 2014;Massa & Valverde, 2014;Hwang & Lai, 2015;JRana & Baria, 2015;Singh & Singh, 2015;Abdallah, Maarof, & Zainal, 2016;Beránek, Nýdl, & Remeš, 2016;Gerlach, Pavlovic, & Gerlach, 2016;Lima & Pereira, 2016;Yang et al, 2016;Ramadhan & Amelia, 2016;Sun et al, 2017;Prisha, Neo, Ong, & Teo, 2017;Raghava-Raju, 2017;Shaji & Panchal, 2017;Wiralestari, 2017;Renjith, 2018;Weng et al, 2018;Zhao et al, 2018;Zheng et al, 2018); Amasiatu Amiruddin et al, 2019;Carta et al, 2019;Raghavan & Gayar, 2019;Shah et al, 2019;Soomro et al, 2019. Sementara penelitian lainnya lebih fokus pada penipuan sistem pembayaran dan penipuan terkait dengan pelanggan (Keraf & Hidup, 2010;Rofiq & Mula, 2010;Raj & Portia, 2011;Hu, Liu, & Sambamurthy, 2011;…”

“…Permasalahan pada dunia ecommerce sangat sering terjadi sehingga menjadi hal yang biasa, tetapi sulit untuk menentukan seberapa besar risiko yang akan diterima, maka perlu dilakukan pendeteksian penipuan dengan berbagai macam metode (Chun, 2019 (Syed & Shabbir, 2013). Temuan Caldeira et al, (2014) Pihak-pihak yang terlibat dalam transaksi e-commerce biasanya tidak sepenuhnya percaya satu sama lain, pedagang perlu memperhatikan keamanan konsumen, privasi konsumen, dan reputasi toko mereka untuk mempengaruhi kepercayaan konsumen dalam berbelanja online, sehingga dapat disimpulkan bahwa kepercayaan adalah faktor terpenting dalam melakukan transaksi baik online maupun offline (Nurhatinah, 2018). Beberapa cara yang dapat dilakukan untuk menghindari penipuan dalam e-commerce adalah tidak mudah tergoda oleh harga murah, menyimpan bukti pembayaran dengan benar, jangan mudah tertipu oleh testimonial, meminta foto asli barang yang akan dibeli, selalu meminta pengiriman nomor tanda terima.…”

Prevention of crime in B2C E-Commerce: How E-Retailers/Banks protect themselves from Criminal Sctivities

“…An example of fraudulence in online transactions that happened in 2006, which was reported by the FBI's annual report, said that there were 207,492 complaints, which caused losses of $198,492 [6]. Additionally, it has been argued in a conference in Ouro Preto that billions of dollars are being lost worldwide yearly from fraud cases in e-commerce [20]. For example; ebay.com, amazon.com and walmart.com are online shopping websites, that recorded a large number of online frauds; besides, fraud happens mainly on transactions [20].…”

“…Additionally, it has been argued in a conference in Ouro Preto that billions of dollars are being lost worldwide yearly from fraud cases in e-commerce [20]. For example; ebay.com, amazon.com and walmart.com are online shopping websites, that recorded a large number of online frauds; besides, fraud happens mainly on transactions [20]. Another example of online shopping fraud could be; a customer searching for a specific product in search engines and chooses a random website, registers and inputs the required information such as; name, address, payment details and so on; places an order then makes a payment and waits for the product to be delivered.…”

Using Harmony Search Algorithm in Neural Networks to Improve Fraud Detection in Banking System

“…is issue has become critically serious in recent years [1]. Recently, fraud has been dramatically increasing incurring billion-dollar annual losses to the owners of financial institutions and banks.…”