Framing the sharing economy: Toward a sustainable ecosystem

Leung, Xi Y.; Xue, Lan; Wen, Han

doi:10.1016/j.tourman.2018.09.021

Cited by 145 publications

(111 citation statements)

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“…Following the TSR recommendations (Anderson et al, 2011), explicit consideration of value co‐creation can create better communication between all sharing economy stakeholders. An integrative framework for the service ecosystem should, therefore, consider collaborative consumption domains (Li & Wen, 2019), interest groups of the sharing economy ecosystem (Leung et al, 2019), a TSR focus on well‐being, and (iv) value co‐creation balance among interest groups.…”

Section: Towards a Conceptual Framework: Transformative Service In A mentioning

confidence: 99%

“…After only 11 years in existence, Airbnb was recently valued at over US $25 billion, while Uber has an estimated value of $62.5 billion (Andreu, Bigné, Amaro, & Palomo, 2020; Leung, Xue, & Wen, 2019; Telles, 2016). The awe‐inspiring impact this complex, dynamic phenomenon is having (Li & Wen, 2019) challenges not only wider commercial structures (Trenz, Frey, & Veit, 2018), but also the socioeconomic context within which this value is co‐created (Geissinger, Laurell, Öberg, & Sandström, 2019; Leung et al, 2019; Ryu, Basu, & Saito, 2019; Takeuchi, Osamu, Lahoti, & Gondor, 2017). It thereby appears to threaten the sustainability of communities and their resources, although its true impacts are still debated as they continue to emerge (McKinsey & WTTC, 2017; UNWTO, 2018).…”

Section: Introductionmentioning

confidence: 99%

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The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

Buhalis

Andreu

Gnoth

2020

Psychology and Marketing

127

103

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The sharing economy disrupts the marketplace and brings both benefits and disadvantages into service ecosystems. We discuss principles of the S-D logic and transformative service research and explore the processes of value co-creation and co-destruction of well-being within the ecosystem of the accommodation sharing economy. Following a brief period of euphoria, the dark side of the sharing economy emerges, defined as the socially, environmentally, or economically undesirable effects introduced by the sharing economy. Airbnb introduced new realities for visitors, neighborhoods, the accommodation industry, and city councils, whereby some stakeholders are frequently found to maximize their own value at the expense of others. Value co-destruction prevails often due to uncontrolled and rapid expansion. We seek to promote a more balanced process, and the optimization of value co-creation, while seeking to prevent value co-destruction. Using a literature review, netnography, and a case study, we investigate co-creation and co-destruction, as expressed by different stakeholders, and focus on the socio-psychological implications in the use of sharing platforms that affect the well-being of individuals and community. A conceptual framework is proposed to manage future research addressing well-being, value co-creation and co-destruction in complex ecosystem service networks.

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Section: Towards a Conceptual Framework: Transformative Service In A mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

Buhalis

Andreu

Gnoth

2020

Psychology and Marketing

127

103

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“…It is worth asking what to do to strengthen relationships between the sharing economy and sustainability. The solution could include aligning with mutual interests, collaborating for shared success and committing to social responsibility [23].…”

Section: The Sharing Economy As a New Sustainable Business Modelmentioning

confidence: 99%

Trust in Sharing Economy Business Models from the Perspective of Customers in Szczecin, Poland

2019

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The concept of a sharing economy, as part of a wider collaborative economy concept, is among the most important economic and technological trends that will influence socioeconomic development in the future. Interest in using the opportunities offered by sharing platforms is increasing; hence, the subject is a current and important issue. Confidence in technology, service providers and application providers is a key issue when making decisions about using such solutions. The aim of the paper is to examine the level of trust in sharing economy business models considering two groups of factors, trust in people and in technology, among several demographic groups. The paper has an empirical character and the results are provided on the basis of a survey conducted in Szczecin, Poland, with 403 respondents who are current and potential users of sharing platforms. The obtained results show that platform management requires more attention focused on building mutual trust networks among participants rather than strengthening the confidence in using the technology.Sustainability 2019, 11, 6838 2 of 26 supply side. This paper presents the results of empirical research, which, together with the results obtained by other researchers, can enrich the current state of knowledge.The aim of the paper is to examine the level of trust in sharing economy business models considering two groups of factors, trust in people and in technology, among several demographic groups. Although there are papers concerning the impact of social referrals and technological enablers on trust in sharing platforms [8], our research differs in factors that characterize each of these groups. The paper has an empirical character and the results are provided based on a survey conducted by the authors. The analytical part of the study is based on answers given by 403 respondents from Szczecin, Poland. The statistical analysis of the results was conducted with the use of basic statistics measures, as well as Cronbach's alpha measure, nonparametric Kolmogorov-Smirnoff test, Kruskal-Wallis test, centre of gravity (CoG), histograms, box plots, and radar charts.The paper is divided as follows: First we introduce the idea of the sharing economy as a business model that can act for sustainability, then we provide a literature review on trust in the sharing economy. After that, we explain our research procedure and methods, discuss the main findings and provide managerial implications for sharing platforms.

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“…First of all, for determining the weight of the first-level risk indicators based on the order relation method, five experts are invited again to rank the importance of the first-level risk indicators, and the importance degree ratio of the adjacent indicators is determined according to Table 2. Then, the weight of each first-level risk indicator is calculated according to Formulas (11) and (12), and the average value of the weights obtained by the five experts is taken. Similarly, the weights of all the second-level indicators below each first-level indicator are calculated, respectively.…”

Section: Calculation Of Indicator's Weightmentioning

confidence: 99%

“…Over time, the significance of the sharing economy is also changing. We agree that the operation of the sharing economy depends on the Internet platform, on which people can allocate underutilized resources and get compensation, or get resources and pay corresponding fees [10,11]. In recent years, due to the rapid development of mobile Internet and information technology, the sharing economy, a new business model, has attracted much attention and achieved success on a global scale [12].…”

Section: Introductionmentioning

confidence: 99%

Risk Assessment for Engagement in Sharing Economy of Manufacturing Enterprises: A Matter–Element Extension Based Approach

Xiao

Wan

et al. 2019

Sustainability

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At present, manufacturing enterprises in China and across the world are undergoing a critical period of transformation and upgrading for sustainable development, with various obstacles such as financing difficulties and imperfect production facilities. The emergence of the sharing economy may provide a feasible solution for manufacturing enterprises, but meanwhile, unpredictable risks are bound to arise in the process of Engagement in the Sharing Economy of Manufacturing Enterprises (ESEME), and the assessment for the risk of ESEME is an important issue that requires special attention. Based on the characteristics of ESEME, a risk assessment indicator system is constructed, and a matter-element extension based approach is proposed to assess the risk of ESEME. The comprehensive risk value of ESEME can be calculated, and by means of sensitivity analysis and combinatory analysis, sensitive risk indicators and the risk type of indicators are identified. The innovation is embodied in three aspects: the sharing economy is studied by the matter-element extension method, the minimum deviation weight is adopted, and the risk is identified by sensitivity analysis and combinatory analysis. This assessment method is applied to enterprise E, and good results are obtained. This work is conducive to promoting manufacturing enterprises to engage in the sharing economy, which provides an effective vision for enterprises to implement risk management strategies, and also offers references for the government to formulate relevant policies for ESEME.

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Framing the sharing economy: Toward a sustainable ecosystem

Cited by 145 publications

References 50 publications

The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

Trust in Sharing Economy Business Models from the Perspective of Customers in Szczecin, Poland

Risk Assessment for Engagement in Sharing Economy of Manufacturing Enterprises: A Matter–Element Extension Based Approach

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