Framework for stakeholder collaboration in harnessing corporate social responsibility implementation in tourist destination to build community adaptive capacity to climate change

Abstract

Purpose: Tourism communities will be heavily affected by climate change.However, our understanding of how corporate social responsibility (CSR) of tourism businesses plays a role in building community adaptive capacity to climate change remains limited. This research aims to develop a framework to allow a better understanding of how CSR practices can enhance tourism community adaptive capacity to climate change. Design/methodology/approach: This research takes a qualitative approach usingBali as a case study. In-depth interviews and focus group discussions with tourism stakeholders in Bali were used for data collection. Purposive random sampling was used as sampling technique. Findings:This study provides evidences that CSR of tourism industry can help in building community adaptive capacity to climate change both for the individuals living in a community and for the community leader to lead collective actions. The framework formulated in this research shows that government support and collaboration with tourism stakeholder are needed in harnessing CSR initiatives at the destination level for a greater positive impact for the local community. Research limitation/implication:The findings cannot be assumed as representative of all tourism businesses in Bali. This model should be tested in other tourism destinations. Practical implication: The empirical data presented in this research are relevant for policy makers in designing future policy or regulation on climate change.Originality/value: Community and NGOs were involved in this research to enrich the data and give a balanced perspective on this subject matter.

Effect of Corporate Social Responsibility on Community Resilience: Empirical Evidence in the Nickel Mining Industry in Southeast Sulawesi, Indonesia

“…Moreover, this finding is also supported by Magis's [44] statement that changes occur through company activities that leverage natural resources and improve society capacity to achieve a resilient society through community action. This means that CSR investments can develop community capacity and cooperation to achieve community endurance, as mentioned in previous evidences [19,52,53]. The empirical findings derived from this study further strengthened Walton et al's [22] and McCrea et al's [36] results.…”

“…Bandura [115] justified that collective effectiveness and community action are important to establish continuously the well-being of the community. Moreover, CSR practice has a significant indirect and positive impact on community adaptation, which has been reinforced by Rahmawati [52].…”

“…Rama et al [19] affirmed that developing the capacity for collective action with CSR implementation can engage community capacity-building [51]. CSR implementation can enhance community adaptive capacity [52]. Consequently, the practice of CSR can improve community relationship [53].…”

Tourists’ outbound travel behavior in the aftermath of the COVID-19: role of corporate social responsibility, response effort, and health prevention

“…The COVID-19 pandemic could be an opportunity for the global travel and tourism businesses to commit to CSR. In disasters or crisis management, CSR seems to demand that companies intervene in order to reduce the misfortune caused by catastrophes through involvement with the community, the market, and the supply chain players (Kalisch, 2002;Rahmawati et al, 2019). In this regard, when a travel and tourism company uses CSR as a prescriptive instrument, its relationships with the tourists is more likely to be favorably developed (Gonz alez-Rodr ıguez & D ıaz-Fern andez, 2020).…”

CSR and branding in emerging economies: The effect of incomes and education

“…Authors, such as Porter and Kramer (2006) and Carroll (1999), recognize the economic, social, and environmental dimensions of CSR. From a business standpoint, organizations should make every effort to understand their stakeholders' main concerns (Rahmawati, Jiang, & DeLacy, 2019). Sustainable companies offer products and services that meet society's needs—while contributing to the well‐being of the planet (Ahmad & Ramayah, 2012; Arend, 2014; Azmat & Samaratunge, 2009).…”