Abstract:Standards and best practices for software quality guide on handling each quality characteristic individually, but not when two or more characteristics come into conflict such as security and usability. The objectives of this paper are twofold: (a) to argue on the importance of handling the conflicts between quality characteristics in general; (b) to formulate a framework for conflict examination of the software quality characteristics, we do so while considering the specific case of security and usability. In … Show more
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