Fostering relationships and building connections

Newton, Christie

doi:10.46747/cfp.6812935

Cited by 2 publications

(2 citation statements)

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“…In December I wrote about the importance of relationships as a foundation for team-based care. 2 In February I expanded on the support needed for its successful implementation and sustainability, and in April I examined compensation models and how they can help or hinder team-based care. 3,4 This month I focus on spatial design as another essential component of effective team-based care.…”

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confidence: 99%

Importance of spatial design to team-based learning and care

Newton¹

2023

Can Fam Physician

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Importance of spatial design to team-based learning and care

Newton¹

2023

Can Fam Physician

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“…Telehealth has become the practice of remotely accessing and managing health care services via information systems, such as mobile apps and computers. (Toh et al, 2016). Telehealth is increasingly being utilized as a viable method of patient care (Fall, 2021;Mano & Morgan, 2022), and early adopters (health care providers) are trying to keep pace with the demand and expectations for providing high-quality care using telehealth.…”

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Understanding the Significance of Patient Empowerment in Health Care Services and Delivery

Bani Hani

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To address emerging challenges in empowering patients through telehealth, this dissertation has the following objectives: (a) find the key characteristics that enable patient empowerment [PE], (b) determining when will PE work as a solution, (c) find the optimal telehealth care method that enables PE, and (d) evaluate the impact of telehealth on health care outcomes (such as, patient satisfaction, patient trust with primary care providers, etc.) that ultimately enhances PE. These objectives are addressed in three studies presented here as three essays. Collectively, these essays contribute to the knowledge on PE, patient trust, and telehealth by providing insights on leveraging PE towards better health care services and delivery systems. Essay 1 aims to systemically map the concept of PE using principles of systems thinking with the Boardman soft systems methodology that enables a graphical visualization (i.e., systemigrams). Essay 2 investigates the practical and theoretical implications of connecting patients to empowerment care plans and minimizing wait times in healthcare service delivery using electronic prescriptions (s-scripts), phone calls, and video calls. In Essay 3, the mediating role of telehealth services between patient empowerment and patient satisfaction was analyzed, along with patient trust was assessed as a moderator between telehealth usability and patient satisfaction. Two hundred sixty-two responses from patients in North America with chronic illnesses were collected through an online survey questionnaire were analyzed using partial least squares-structural equation modeling (PLS-SEM). The findings of the research show that patients with chronic illnesses in North America feel empowered by using telehealth as they can get diagnosis of the illness even in remote areas and face no obstacle.

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Fostering relationships and building connections

Cited by 2 publications

References 1 publication

Importance of spatial design to team-based learning and care

Importance of spatial design to team-based learning and care

Understanding the Significance of Patient Empowerment in Health Care Services and Delivery

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