Fostering Civility in Nursing Education and Practice

Clark, Cynthia M.; Olender, Lynda; Cardoni, Cari; Kenski, Diane

doi:10.1097/nna.0b013e31822509c4

Cited by 44 publications

(46 citation statements)

References 16 publications

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“…To teach new nurses that treating coworkers with civility and respect is as important as treating patients and families, nursing schools need to make this a part of their curriculum, and nursing faculty need to make sure their interactions with students are always civil. 31 …”

Section: Resultsmentioning

confidence: 99%

Managerial and Organizational Discourses of Workplace Bullying

Johnson

Boutain

Tsai

et al. 2015

JONA: The Journal of Nursing Administration

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OBJECTIVE To explore how workplace bullying is addressed by hospital nursing unit managers and organizational policies. BACKGROUND Although workplace bullying is costly to organizations, nurses report that managers do not consistently address the issue. METHODS This study used discourse analysis to analyze interview data and policy documents. RESULTS There were differences in the manner in which managers and the policy documents labeled bullying-type behaviors and discussed the roles and responsibilities of staff and managers. Policies did not clearly delineate how managers should respond to workplace bullying. CONCLUSIONS These differences can allow management variation, not sanctioned by policy. Unclear policy language can also offer insufficient guidance to managers, resulting in differential enforcement of policies.

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Section: Resultsmentioning

confidence: 99%

Managerial and Organizational Discourses of Workplace Bullying

Johnson

Boutain

Tsai

et al. 2015

JONA: The Journal of Nursing Administration

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“…Uncivil behaviours are perceived as a low‐intensity stress by employees in the course of everyday life, which, however, commonly results in chronic stress, leading negative consequences for the individual and the organisation (Lim & Lee, ). In the health sector, nursing is one of the professions whose members are frequently exposed to workplace incivility (Tunajek, ), which leads to insecure working conditions, low‐quality patient care and increases in medical errors (Clark, Olender, Cardoni, & Kenski, ; McNamara, ).…”

Section: Introductionmentioning

confidence: 99%

Structural empowerment, workplace incivility, nurses’ intentions to leave their organisation and profession: A path analysis

Yürümezoğlu

Kocaman

2019

J Nurs Manag

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Aim The aim of this study is to test the theoretical model involving the relationships between nurses’ perceptions of structural empowerment, supervisor and coworker incivility, and their intention to leave both the organisations and the nursing profession. Background Studies investigating the relationships between structural empowerment, workplace incivility and nurses’ intentions to leave their organisation are increasing. However, the results of studies indicating the effects of structural empowerment on these variables are inadequate. Methods We used a cross‐sectional, correlational study to investigate relations among the variables with a sample of 574 nurses. Results Structural empowerment had significantly direct negative effects on supervisor incivility, coworker incivility and nurses’ intentions to leave their organisation, as well as indirect negative effects on intention to leave the profession through its negative influence on intention to leave the organisation. Conclusions Strong evidence points out the importance of making plans to reduce nurses’ intentions to leave their organisation and profession, to increase the structural empowerment in organisations and to reduce workplace incivility is presented. Implications for Nursing Management The results of this study can provide guidance for managers attempting to improve working conditions for nurses by drawing attention to the various factors affecting nurses’ intentions to leave.

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“…The authors concluded that while "clinical facilitators are expected by universities to be students' advocate, mentor, protector and role-model in healthcare facilities" (p. 6), they frequently failed to meet these expectations, raising concerns about instructor selection and training. Clark, Olender, Cardoni and Kenski [70] stated that "[t]he importance of modeling effective communication and related education to address incivility cannot be underestimated, can reduce its incidence and effects, and can assist in fostering cultures of civility" (p. 325).…”

Section: Faculty Role-modelingmentioning

confidence: 99%

“They can crush you”: Nursing students’ experiences of bullying and the role of faculty

Seibel

Fehr

2018

JNEP

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This paper will explore the faculty role when nursing students experience bullying, and what teaching practices best support student confidence and learning. Failure to address the issue of bullying in nursing education contributes to bullying in the profession, and creates an atmosphere of distrust between students and faculty. Nursing students have reported that faculty sometimes behave in bullying ways or are ill-prepared to address bullying as it occurs. Faculty may contribute to bullying unknowingly, as students may perceive teaching behaviours, such as giving feedback, as bullying. Giving feedback is a skill in itself, and faculty members should consider factors influencing a student's perception of student/teacher interactions. Having a firm grasp on conflict resolution processes and reviewing related curriculum are responsibilities of post-secondary nurse educators. Faculty also have the responsibility to recognize and address conflict in a timely manner, and turn difficult situations into learning experiences or teachable moments. In order to prevent faculty bullying of students, faculty members should acknowledge the inherent vulnerability of learners, and also reflect on their own communication practices and their potential impact on learners.

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Fostering Civility in Nursing Education and Practice

Cited by 44 publications

References 16 publications

Managerial and Organizational Discourses of Workplace Bullying

Managerial and Organizational Discourses of Workplace Bullying

Structural empowerment, workplace incivility, nurses’ intentions to leave their organisation and profession: A path analysis

“They can crush you”: Nursing students’ experiences of bullying and the role of faculty

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