Fostering a virtual knowledge sharing community in a Malaysian financial institution
Ali Imran Zakaraia,
Sharifah Nur Izma Syed Izaddin,
Geeta Albert
Abstract:The purpose of this research was to study the set-up process of cultivating a knowledge sharing community in a financial institution comprising of 500 over employees. The areas that were researched were – what major issues can be identified during the set-up phase, the critical success factors, and way-forward plans to sustain this program. This paper proposes in adopting an IS model in implementing a virtual knowledge sharing community. Conforming to a case study approach, the study investigates the outcomes … Show more
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