Ambient-Assisted Living (AAL) systems provide a wide range of applications in order to improve the quality of life of patients. These systems commonly gather several components such as sensors, gateways, Information Systems or even actuators. Reliability of these components is of most importance, mainly due to the impact that a failure can have on a monitored patient. In spite of the existing reliability evaluations and countermeasures that can be associated with an AAL system component, we need to take into account the overall reliability for the several activities and interactions that exist between all the AAL system components, for each time a certain value is registered or a certain alert is triggered. In this paper, we propose a new approach to calculate the overall reliability of an AAL system. We take a Business Process Management (BPM) approach to model the activities and interactions between AAL components, using the Business Process Model and Notation (BPMN) standard. By extending the BPMN standard to include reliability information, we can derive the overall reliability value of a certain AAL BPMN process, and help healthcare managers to better allocate the appropriate resources (including hardware or health care professionals) to improve responsiveness of care to patients.
528Martinho, R., Domingos, D. and Respício, A.