2003
DOI: 10.1287/inte.33.5.90.19251
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Forecasting Software in Practice: Use, Satisfaction, and Performance

Abstract: Using survey data from 240 US corporations we evaluate the use, satisfaction, and performance of forecasting software in practice. Despite large choices in commercial forecasting software packages only 10.8 percent of the respondents report using them. Most report using spreadsheets for forecast generation, and most software users routinely adjust software generated forecasts based upon their judgment. The majority of respondents report being dissatisfied with forecasting software, and identify ease of use and… Show more

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Cited by 66 publications
(34 citation statements)
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“…This also positions future work on FDSS within the context of adaptive systems where the complexity of a time series could be used to design systems that restrict or guide forecaster actions. This of course is critical as about 60% of forecasters, in some manner, adjust forecasts from their FDSS and, in the process, often end up compromising forecast accuracy (Sanders and Manrodt, 2003). Complex series might benefit from greater guidance or might require that some features of an FDSS be made "unavailable" to forecasters.…”
Section: Introductionmentioning
confidence: 99%
“…This also positions future work on FDSS within the context of adaptive systems where the complexity of a time series could be used to design systems that restrict or guide forecaster actions. This of course is critical as about 60% of forecasters, in some manner, adjust forecasts from their FDSS and, in the process, often end up compromising forecast accuracy (Sanders and Manrodt, 2003). Complex series might benefit from greater guidance or might require that some features of an FDSS be made "unavailable" to forecasters.…”
Section: Introductionmentioning
confidence: 99%
“…The negative effects of unsuccessful sales forecasting have been documented widely (see e.g., Kerkkänen et al, 2009). While a number of surveys indicate that quantitative sales forecasting methods may not be preferred (Sanders and Mandrodt, 2003), there seems nonetheless to be an upward trend for using quantitative modelling (see e.g., Fotr et al, 2015), including the use of PA systems.…”
Section: Introductionmentioning
confidence: 99%
“…For instance, in a survey of 240 US firms, only 11% used forecasting decision support systems (FDSSs) and, within this sub-group, over 60% judgmentally adjusted software-generated forecasts. 2 Although best practices around judgmental techniques have been rapidly accumulating, many aspects still require further research. In this study, we address one such aspect -time series complexity for decision support and FDSS design.…”
Section: Introductionmentioning
confidence: 99%