The article presents an algorithm for calculating and predicting the integral index of a building’s heat supply system, based on a group of criteria for energy efficiency and reliability. The fundamentals of the mathematical apparatus for calculating the reliability index are given. The minimum set of data required for calculating the reliability index has been formulated. The algorithm used in the developed software is presented, the features of the formation of the program interface are shown. The article provides an example of calculating the integral index using the example of a simplified heat supply scheme for an office building in Moscow. Conclusions are drawn about the applicability of the proposed model.