Forecasting Management Philosophy Life Cycles: A Comparative Study of Six Sigma and TQM

Goeke, Richard J.; Offodile, O. Felix

doi:10.1080/10686967.2005.11919248

Cited by 25 publications

(13 citation statements)

References 11 publications

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“…Having been developed from quality management philosophy (Goeke and Offodile, 2005), Six Sigma has attracted academic research in recent years (Raisinghani et al, 2005;Schroeder et al, 2008). It has been identified as a process improvement approach that dramatically improves performance, enhances process capability, and produces bottom line results for organizations (Dasgupta, 2003;Linderman et al, 2003;Pantano et al, 2006).…”

Section: Introductionmentioning

confidence: 99%

The effect of Six Sigma projects on innovation and firm performance

Parast

2011

International Journal of Project Management

189

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Section: Introductionmentioning

confidence: 99%

The effect of Six Sigma projects on innovation and firm performance

Parast

2011

International Journal of Project Management

189

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“…O PDCA descreve como as mudanças devem ocorrer, de acordo com a verificação, há um planejamento e uma implementação de mudança com a consequente melhoria almejada. Essa técnica também pode ser denominada Ciclo de Deming (27).…”

Section: Gestão De Riscounclassified

“…Outra ferramenta utilizada para identificar e implementar melhorias nos processos internos de uma empresa é o Sig sigma, que possui a finalidade de assegurar custos operacionais menores com consequente aumento de lucros. O six sigma foi originado do Sistema de Qualidade Total (SQT) utilizando os conceitos de que a qualidade é de responsabilidade de todos, com foco na satisfação dos clientes e significativo investimento na educação e treinamento em estatística, análise de causa raiz, e metodologias de solução de problemas (27,28).…”

Section: Gestão De Riscounclassified

Indicadores De Qualidade Em Indústria Farmacêutica

Pinheiro

2017

Infarma

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The quality of pharmaceutical industrial processes -and how to achieve it -is a theme of great interest on the pharmaceutical industry, especially in what concerns its standardization. With the standardization of the practices and the normatization of the good manufacturing guidelines, a concern it started, also from the government, with what would be quality in the pharmaceutical industry and how to achieve it. This work aims to gather main guidelines and practices used as quality indicators in the pharmaceutical industry. Therefore, it was selected 21 review and research articles obtained through a search on the online databases, as well reference guidelines from international organizations, such as World Health Organization (WHO), Food and Drug Administration (FDA) and International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH). After organizing and studying the selected material, the quality practices currently used in the pharmaceutical industry was described, such as quality risk management, quality by design, corrective and preventive actions, lean manufacturing, total quality system and ISO series. Although a complete and updated published regimentation about quality indicators and practices in the pharmaceutical industry is already available, the publications lack specific information and practical experiences on the implementation of these quality systems, being hard to exemplify the positive influence of these strategies on the management of pharmaceutical industries. keywords: pharmaceutical industry; quality indicators; quality systems RESUMO A qualidade de processos industriais farmacêuticos e como obtê-la é um tema de grande interesse na indústria farmacêutica, principalmente no que diz respeito a sua padronização. Com a normatização dos guias de boas práticas farmacêuticas e a padronização das práticas, passou a ocorrer uma maior preocupação, inclusive governamental, com o que seria qualidade e como alcançá-la. O objetivo deste trabalho foi reunir os principais guias de referência e as prá-ticas utilizadas como indicadores de qualidade na indústria farmacêutica. Para tanto, foram selecionados 21 trabalhos obtidos por meio de pesquisa em bancos de dados disponíveis online, além de guias de referência de organizações internacionais, como Organização Mundial da Saúde (OMS), Food and Drug Administration (FDA) e International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH). Após a organização e a leitura do material selecionado, foram descritas algumas práticas de qualidade atualmente utilizadas na indústria farmacêutica: gestão de risco, quality by design, ações corretivas e preventivas, lean manufacturing, sistema de qualidade total e séries ISO. Apesar de existir uma regulamentação bastante completa e atual acerca de indicadores e práticas de qualidade em indústria farmacêutica, as publicações não relatam informações específicas e experiências práticas da implementação desses sistemas de qualidade, dif...

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“…Although the names have changed, some type of quality framework has continued to be integrated in Operations Management (OM) courses. Courses have evolved from a strict quality control framework to total quality management, to Six Sigma, to lean Six Sigma (Goeke & Offodile, 2005; Zimmerman & Weiss, 2005), and now to the TPS that can be specifically industry adapted, such as the A3 method for problem solving for health care (Jimmerson, 2007). The evolution in the classroom mirrors what has happened in industry where a quality‐based framework has become a necessity as all organizations are challenged to compete in a dynamic global environment (Smith & Forgione, 2007; Williams, Van Der Wiele, & van Iwaarden, 2004), and specifically in health care where the industry is facing a number of operational challenges.…”

Section: The Importance Of Teaching Quality Principles For Health Carmentioning

confidence: 99%

Practitioner Perceptions of the A3 Method for Process Improvement in Health Care

Visich

Wicks

Zalila

2010

Decision Sci J Innov Edu

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The focus of this paper is to present students' perceptions of the recently developed A3 method, a structured problem solving approach based on lean concepts and tools that have been adapted to the health care environment. The students were all employees of a large health care provider and were enrolled in a customized health care executive MBA Program. Each student was required to complete an individual A3 Project in order to improve a process at the department for which they worked. At the end of the semester the students presented their A3 projects to their peers who voted on the best projects. A survey measuring perceptions of the A3 method for problem solving in health care was administered and from it we present propositions for A3 implementation. These propositions are applicable both to health care practitioners and to academic researchers.

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Forecasting Management Philosophy Life Cycles: A Comparative Study of Six Sigma and TQM

Cited by 25 publications

References 11 publications

The effect of Six Sigma projects on innovation and firm performance

The effect of Six Sigma projects on innovation and firm performance

Indicadores De Qualidade Em Indústria Farmacêutica

Practitioner Perceptions of the A3 Method for Process Improvement in Health Care

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