“…This frequently occurs within the context of the study setting ICU, particularly as it is often the only way to hear of a patient's progress. Follow-up services are mentioned throughout the literature in relation to intensive care, provided in various contexts such as follow-up outpatient clinics, ICU Clinical Nurse Specialists, ICU Liaison Nurse or Critical Care Outreach Teams, all of which are designed to support acutely ill patients beyond the boundaries of ICU (Chaboyer et al, 2005;Department of Health, 2000;Haines, 2001;Hall-Smith et al, 1997;Russell, 1999). Follow-up services, moreover, have been shown to complement the work of intensive care and improve the speed and quality of recovery (Department of Health, 2000).…”